# Modeling Questions

**URL:** https://discourse.shapr3d.com/c/workshop/troubleshooting/5.md?page=140

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**Page:** 141

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## [How to tell which version I am running?](https://discourse.shapr3d.com/t/how-to-tell-which-version-i-am-running/21599)

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**Author:** [@JAF](https://discourse.shapr3d.com/u/JAF)\
**Replies:** 4\
**Last updated:** [September 27, 2022, 9:20am UTC](https://discourse.shapr3d.com/t/how-to-tell-which-version-i-am-running/21599 "2022-09-27T09:20:51Z")

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Am a shinny wet newbie to Shape3D and have subscribed to the Pro version. But I tried out the basic version first and think I might still be running it instead of Pro. The ABOUT menu does not indicate “Pro” but says v…

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## [Cannot align 2 items together](https://discourse.shapr3d.com/t/cannot-align-2-items-together/21589)

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**Author:** [@Montypython](https://discourse.shapr3d.com/u/Montypython)\
**Replies:** 10\
**Last updated:** [September 27, 2022, 9:12am UTC](https://discourse.shapr3d.com/t/cannot-align-2-items-together/21589 "2022-09-27T09:12:24Z")

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Hi New to this app and gradually starting to get my head around the features. One thing I seem unable to do is align two items together. When I select the 2 item to align they go blue then select a face I get the purpl…

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## [How to access "preferences" on Windows](https://discourse.shapr3d.com/t/how-to-access-preferences-on-windows/21596)

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**Author:** [@Concepts](https://discourse.shapr3d.com/u/Concepts)\
**Replies:** 3\
**Last updated:** [September 27, 2022, 8:50am UTC](https://discourse.shapr3d.com/t/how-to-access-preferences-on-windows/21596 "2022-09-27T08:50:47Z")

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I can’t access preferences to change from diameter to radius on the circle tool

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## [Pillar with aslant top](https://discourse.shapr3d.com/t/pillar-with-aslant-top/21074)

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**Author:** [@AST](https://discourse.shapr3d.com/u/AST)\
**Replies:** 2\
**Last updated:** [September 26, 2022, 7:09pm UTC](https://discourse.shapr3d.com/t/pillar-with-aslant-top/21074 "2022-09-26T19:09:14Z")

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Hello i want to make a straight pillar with a aslant part to hold a waterslide, i imported something similar, but can’t work on it, so i have to create my own. As I said the pillar should be straight and the part on the…

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## [How can I just snap two surfaces together? \[solved\]](https://discourse.shapr3d.com/t/how-can-i-just-snap-two-surfaces-together-solved/21582)

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**Author:** [@Gian](https://discourse.shapr3d.com/u/Gian)\
**Replies:** 2\
**Last updated:** [September 26, 2022, 7:06pm UTC](https://discourse.shapr3d.com/t/how-can-i-just-snap-two-surfaces-together-solved/21582 "2022-09-26T19:06:21Z")

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Hi, very beginner here. I’m struggling with offsetting a body surface until it just snaps to another surface without crossing it. Can’t find any edge to align with. The align tool brings the whole body on the center…

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## [Bodies going off plane when rotated](https://discourse.shapr3d.com/t/bodies-going-off-plane-when-rotated/21535)

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**Author:** [@Michael1147](https://discourse.shapr3d.com/u/Michael1147)\
**Replies:** 3\
**Last updated:** [September 26, 2022, 5:03pm UTC](https://discourse.shapr3d.com/t/bodies-going-off-plane-when-rotated/21535 "2022-09-26T17:03:33Z")

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I’m having a problem rotating these bodies on a plane. I’m new to the forum so I can only add one attachment so I put everything in one design. I build the 6 bodies like in A. Then I selected 5 of them like in B an…

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## [Unconnected Spline Segments](https://discourse.shapr3d.com/t/unconnected-spline-segments/21594)

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**Author:** [@Yepher](https://discourse.shapr3d.com/u/Yepher)\
**Replies:** 0\
**Last updated:** [September 26, 2022, 3:34pm UTC](https://discourse.shapr3d.com/t/unconnected-spline-segments/21594 "2022-09-26T15:34:13Z")

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This is something I find myself wishing for quite a bit. I wish the ends of a spline (or lines, for that matter) are not connected to two or more other segments it would be displayed differently. Maybe something like thi…

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## [Showroom](https://discourse.shapr3d.com/t/showroom/21548)

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**Author:** [@Madnamie](https://discourse.shapr3d.com/u/Madnamie)\
**Replies:** 7\
**Last updated:** [September 25, 2022, 8:42pm UTC](https://discourse.shapr3d.com/t/showroom/21548 "2022-09-25T20:42:08Z")

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Hi All. Can someone give a quick description of the latest showroom? Dont have a chance to watch the full video. Did hear something about weblink?? Thanks

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## [Windows updates](https://discourse.shapr3d.com/t/windows-updates/21521)

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**Author:** [@Barryd](https://discourse.shapr3d.com/u/Barryd)\
**Replies:** 2\
**Last updated:** [September 25, 2022, 8:38pm UTC](https://discourse.shapr3d.com/t/windows-updates/21521 "2022-09-25T20:38:09Z")

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Where are the Shapr3d updates? It has been a long time since any update on that. Or did I miss that?

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## [Back button in forum](https://discourse.shapr3d.com/t/back-button-in-forum/19552)

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**Author:** [@JRRYAN](https://discourse.shapr3d.com/u/JRRYAN)\
**Replies:** 3\
**Last updated:** [September 25, 2022, 8:33pm UTC](https://discourse.shapr3d.com/t/back-button-in-forum/19552 "2022-09-25T20:33:51Z")

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Please add a back button to the forum. Please! The number of times I have inadvertently exited the forums altogether because I thoughtlessly hit the back to design link… phew! I can’t express the frustration! All it need…

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## [Scale/size issue with printing model](https://discourse.shapr3d.com/t/scale-size-issue-with-printing-model/5680)

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**Author:** [@Mikewinters617](https://discourse.shapr3d.com/u/Mikewinters617)\
**Replies:** 29\
**Last updated:** [March 14, 2022, 5:12am UTC](https://discourse.shapr3d.com/t/scale-size-issue-with-printing-model/5680 "2022-03-14T05:12:49Z")

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Hi, I just tried to make a 3d print of a simple model (basically a simple ring) . I think the ring was about 50mm in Shapr3d, but when I exported it to STL (into Simplify3d), it became HUGE! like … twice as big as i…

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## [Merging shapes](https://discourse.shapr3d.com/t/merging-shapes/21558)

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**Author:** [@DragonDon](https://discourse.shapr3d.com/u/DragonDon)\
**Replies:** 1\
**Last updated:** [September 25, 2022, 1:59pm UTC](https://discourse.shapr3d.com/t/merging-shapes/21558 "2022-09-25T13:59:01Z")

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Ok, I get the idea but recently my brain won’t compute. What is the best way to merge these two parts so that the backing on the left is retained while the cutouts on the right are retained.

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## [Folders with imported files on iPad not accessible](https://discourse.shapr3d.com/t/folders-with-imported-files-on-ipad-not-accessible/21571)

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**Author:** [@Bernhard.Boch](https://discourse.shapr3d.com/u/Bernhard.Boch)\
**Replies:** 0\
**Last updated:** [September 25, 2022, 9:39am UTC](https://discourse.shapr3d.com/t/folders-with-imported-files-on-ipad-not-accessible/21571 "2022-09-25T09:39:53Z")

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We are using shapr3d for iPad with our students, and for data security reasons we cannot use iCloud. I do not find a way to import parts like screws (.step): I can store .step-files in the downloads folder and copy them …

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## [Can I revolve gear style design?](https://discourse.shapr3d.com/t/can-i-revolve-gear-style-design/21568)

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**Author:** [@Yunfei](https://discourse.shapr3d.com/u/Yunfei)\
**Replies:** 3\
**Last updated:** [September 25, 2022, 9:07am UTC](https://discourse.shapr3d.com/t/can-i-revolve-gear-style-design/21568 "2022-09-25T09:07:45Z")

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On my previous experience, when I was creating 100 same size small holes around circle, I did copy them in a rotate way one by one, as the number is still acceptable, I spent fair small amount of time done that. But thi…

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## [Free educative license](https://discourse.shapr3d.com/t/free-educative-license/21560)

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**Author:** [@Germz](https://discourse.shapr3d.com/u/Germz)\
**Replies:** 1\
**Last updated:** [September 24, 2022, 9:04pm UTC](https://discourse.shapr3d.com/t/free-educative-license/21560 "2022-09-24T21:04:01Z")

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Hello, I have registered for the free educational subscription. and I still haven’t had an answer.

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## [Text getting flipped when added on the bottom part of the body](https://discourse.shapr3d.com/t/text-getting-flipped-when-added-on-the-bottom-part-of-the-body/21556)

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**Author:** [@jaygeesee](https://discourse.shapr3d.com/u/jaygeesee)\
**Replies:** 3\
**Last updated:** [September 24, 2022, 9:01pm UTC](https://discourse.shapr3d.com/t/text-getting-flipped-when-added-on-the-bottom-part-of-the-body/21556 "2022-09-24T21:01:30Z")

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Hi everyone! I’m very new to Shapr3d. I have a question regarding adding text at the BOTTOM side. The text gets flipped horizontally and I couldn’t figure my way around it. Please see photo for reference gif dom Than…

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## [Import DXF](https://discourse.shapr3d.com/t/import-dxf/21532)

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**Author:** [@Yepher](https://discourse.shapr3d.com/u/Yepher)\
**Replies:** 8\
**Last updated:** [September 24, 2022, 2:09am UTC](https://discourse.shapr3d.com/t/import-dxf/21532 "2022-09-24T02:09:37Z")

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I am trying to import a DXF file I generated from an image (in LightBurn). The same DXF file opens in several other tools quickly and without issue. I want to import the DXF into Shapr, delete most of the file, trace it …

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## [Extrusion not following a sketch curve precisely](https://discourse.shapr3d.com/t/extrusion-not-following-a-sketch-curve-precisely/21550)

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**Author:** [@Michael1](https://discourse.shapr3d.com/u/Michael1)\
**Replies:** 0\
**Last updated:** [September 24, 2022, 12:28am UTC](https://discourse.shapr3d.com/t/extrusion-not-following-a-sketch-curve-precisely/21550 "2022-09-24T00:28:19Z")

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Hi folks can you tell me why when I extrude a sketch its not following the curve?

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## [How much larger for printing?](https://discourse.shapr3d.com/t/how-much-larger-for-printing/21489)

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**Author:** [@Peter\_b](https://discourse.shapr3d.com/u/Peter_b)\
**Replies:** 2\
**Last updated:** [September 23, 2022, 7:11am UTC](https://discourse.shapr3d.com/t/how-much-larger-for-printing/21489 "2022-09-23T07:11:12Z")

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I need to enlarge an object to print in the correct size. What factor would that be? This time I can not just add 0.5mm to fit as it’s the whole object that has to be enlarged to counter printing shrink.

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## [Bug? ... and request](https://discourse.shapr3d.com/t/bug-and-request/21502)

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**Author:** [@Svenito](https://discourse.shapr3d.com/u/Svenito)\
**Replies:** 2\
**Last updated:** [September 21, 2022, 8:35pm UTC](https://discourse.shapr3d.com/t/bug-and-request/21502 "2022-09-21T20:35:52Z")

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Been away for some time now but as I’m here on my Surface Pro and working away I’ve seen a few bugs I never saw on my Ipad Pro. First and most recent; Tapping the world icon/cube and then cross section it does not work …

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## [Combine designs in a folder?](https://discourse.shapr3d.com/t/combine-designs-in-a-folder/18259)

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**Author:** [@XSFSPD](https://discourse.shapr3d.com/u/XSFSPD)\
**Replies:** 13\
**Last updated:** [September 21, 2022, 12:47pm UTC](https://discourse.shapr3d.com/t/combine-designs-in-a-folder/18259 "2022-09-21T12:47:41Z")

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Is there a way to create a Folder to organize designs within the design folder? Starts to get messy having so many different designs….???

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## [Why does my grid changes axis all the time?](https://discourse.shapr3d.com/t/why-does-my-grid-changes-axis-all-the-time/21487)

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**Author:** [@Evildaan](https://discourse.shapr3d.com/u/Evildaan)\
**Replies:** 3\
**Last updated:** [September 21, 2022, 9:17am UTC](https://discourse.shapr3d.com/t/why-does-my-grid-changes-axis-all-the-time/21487 "2022-09-21T09:17:12Z")

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My grid is changing on all the axis all the time very confusing and irritating. Can somebody stop this madnes? Ps : this didn t used to be like this……

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## [Is there a way to export image in jpeg format on MacOS version of Shapr3D?](https://discourse.shapr3d.com/t/is-there-a-way-to-export-image-in-jpeg-format-on-macos-version-of-shapr3d/21511)

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**Author:** [@G2Art](https://discourse.shapr3d.com/u/G2Art)\
**Replies:** 0\
**Last updated:** [September 21, 2022, 8:05am UTC](https://discourse.shapr3d.com/t/is-there-a-way-to-export-image-in-jpeg-format-on-macos-version-of-shapr3d/21511 "2022-09-21T08:05:06Z")

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Hello Is there a way to export image in jpeg format on MacOS version of Shapr3D? By default, it creates a .png file, (which is ok as I can easily convert it into .jpg to share it). The Export menu says “Capture any vi…

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## [Divide a Line into equal segments](https://discourse.shapr3d.com/t/divide-a-line-into-equal-segments/21498)

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**Author:** [@KarisiaSafaris](https://discourse.shapr3d.com/u/KarisiaSafaris)\
**Replies:** 2\
**Last updated:** [September 21, 2022, 5:39am UTC](https://discourse.shapr3d.com/t/divide-a-line-into-equal-segments/21498 "2022-09-21T05:39:42Z")

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I have switched from skethcup and I’m having trouble with some basics. If I have a line and I want to place some objects along that line but dont have the time to do the math, is there a way to simply divide the line by…

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## [Wood Textures](https://discourse.shapr3d.com/t/wood-textures/17885)

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**Author:** [@Hammerhand](https://discourse.shapr3d.com/u/Hammerhand)\
**Replies:** 9\
**Last updated:** [September 20, 2022, 9:38pm UTC](https://discourse.shapr3d.com/t/wood-textures/17885 "2022-09-20T21:38:58Z")

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Painted wood texture would be a nice feature, which I hadn’t though of. Wood is my primary building material so I’m skewed in favour of that, but already I have much to work with that is new. I would love to have a slidi…

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## [Grid Size decimal inches…](https://discourse.shapr3d.com/t/grid-size-decimal-inches/21503)

<div class="topic-metadata">

**Author:** [@stone](https://discourse.shapr3d.com/u/stone)\
**Replies:** 0\
**Last updated:** [September 20, 2022, 8:36pm UTC](https://discourse.shapr3d.com/t/grid-size-decimal-inches/21503 "2022-09-20T20:36:18Z")

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minor, minor issue… …plenty of work arounds when zooming to establish a grid size, so the grid can then be locked to this size, the decimal-inch grid goes from 1” to 0.5” to 0.1” I find this un-helpful. (and arbitra…

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## [Drawing: Diameter](https://discourse.shapr3d.com/t/drawing-diameter/21455)

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**Author:** [@Solid3D](https://discourse.shapr3d.com/u/Solid3D)\
**Replies:** 8\
**Last updated:** [September 20, 2022, 6:55pm UTC](https://discourse.shapr3d.com/t/drawing-diameter/21455 "2022-09-20T18:55:17Z")

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Hi, I can not pick the circle to show the value. What am I doing wrong? Thx @Solid3D

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## [Undo steps history](https://discourse.shapr3d.com/t/undo-steps-history/21494)

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**Author:** [@tornadogr1](https://discourse.shapr3d.com/u/tornadogr1)\
**Replies:** 2\
**Last updated:** [September 20, 2022, 12:30pm UTC](https://discourse.shapr3d.com/t/undo-steps-history/21494 "2022-09-20T12:30:21Z")

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Still getting used to the nuiansces of the program, but enjoying the learning curve! One question, that I believe has been raised before some years ago. If I go out of a design and re-enter it after it syncs, it appears…

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## [Move designs to another account](https://discourse.shapr3d.com/t/move-designs-to-another-account/21491)

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**Author:** [@davorin](https://discourse.shapr3d.com/u/davorin)\
**Replies:** 1\
**Last updated:** [September 20, 2022, 7:18am UTC](https://discourse.shapr3d.com/t/move-designs-to-another-account/21491 "2022-09-20T07:18:33Z")

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Good morning (o; Just out of curiosity…I use Shapr3d with a subscription paid by my employer… So when my company doesn’t support it anymore and I decide to subscribe privately… are all my designs lost then? thanks in…

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## [Locked out of my designs at the job site! WTF!](https://discourse.shapr3d.com/t/locked-out-of-my-designs-at-the-job-site-wtf/21376)

<div class="topic-metadata">

**Author:** [@Yzzostudios](https://discourse.shapr3d.com/u/Yzzostudios)\
**Replies:** 6\
**Last updated:** [September 19, 2022, 10:54pm UTC](https://discourse.shapr3d.com/t/locked-out-of-my-designs-at-the-job-site-wtf/21376 "2022-09-19T22:54:46Z")

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I have a Business subscription and use this program daily - it’s my most important tool for fabrication. I’ve been giving glowing references to anyone who asks. Now, Shapr3D LOCKED ME OUT OF MY DESIGNS WHEN I NEEDED TH…

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