# Modeling Questions

**URL:** https://discourse.shapr3d.com/c/workshop/troubleshooting/5.md?page=16

[Latest](https://discourse.shapr3d.com/latest.md) · [Categories](https://discourse.shapr3d.com/categories.md) · [Tags](https://discourse.shapr3d.com/tags.md)

**Page:** 17

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## [STL exports : wrong size and packed in ZIP](https://discourse.shapr3d.com/t/stl-exports-wrong-size-and-packed-in-zip/39706)

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**Author:** [@whatthefactory](https://discourse.shapr3d.com/u/whatthefactory)\
**Replies:** 2\
**Last updated:** [October 31, 2025, 4:45pm UTC](https://discourse.shapr3d.com/t/stl-exports-wrong-size-and-packed-in-zip/39706 "2025-10-31T16:45:11Z")

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Hi, Since last update (October 30 2025), It seems that the STL export is now packed in a ZIP File. This should be an option, cuz it is not always what we need. The second issue is about he dimensions.The STL file seem…

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## [Directory disappeared and files in other folder can’t open](https://discourse.shapr3d.com/t/directory-disappeared-and-files-in-other-folder-can-t-open/39684)

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**Author:** [@B.H.Ku](https://discourse.shapr3d.com/u/B.H.Ku)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 4:05pm UTC](https://discourse.shapr3d.com/t/directory-disappeared-and-files-in-other-folder-can-t-open/39684 "2025-10-31T16:05:52Z")

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Directory disappeared : Directory on menu ( left) side was disappeared and this was a very inconvenient whe i move from folder to folder and also search files. This was the most serious problem with your app : I cannot …

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## [Split Body not all parts will export to stl](https://discourse.shapr3d.com/t/split-body-not-all-parts-will-export-to-stl/39517)

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**Author:** [@simonk565](https://discourse.shapr3d.com/u/simonk565)\
**Replies:** 4\
**Last updated:** [October 30, 2025, 4:56pm UTC](https://discourse.shapr3d.com/t/split-body-not-all-parts-will-export-to-stl/39517 "2025-10-30T16:56:13Z")

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I had a body, it can export to .stl. So I want to slice the body into 2 parts and export as 2 separate .stl. I created a plane, then split the body. On my screen I can see two bodies, they are both solid. I can isolat…

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## [Maintain Feature Sizes While Bending Flat Geometry](https://discourse.shapr3d.com/t/maintain-feature-sizes-while-bending-flat-geometry/39683)

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**Author:** [@Medipy](https://discourse.shapr3d.com/u/Medipy)\
**Replies:** 2\
**Last updated:** [October 30, 2025, 4:25pm UTC](https://discourse.shapr3d.com/t/maintain-feature-sizes-while-bending-flat-geometry/39683 "2025-10-30T16:25:28Z")

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Goal: Bend a flat headband model into a constant-radius arc without rebuilding geometry. Flat model (current): Single solid “strip” with uniform thickness (≈10 mm), height 538 mm, length ≈320 mm. Beveled/chamfered…

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## [File directory disappeared…](https://discourse.shapr3d.com/t/file-directory-disappeared/39654)

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**Author:** [@Francisco](https://discourse.shapr3d.com/u/Francisco)\
**Replies:** 1\
**Last updated:** [October 29, 2025, 2:37pm UTC](https://discourse.shapr3d.com/t/file-directory-disappeared/39654 "2025-10-29T14:37:09Z")

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My file directory disappeared. What happened ? If I go to a design and pick the menu to let me show the belonging directory then it jumps to that directory, but I want to see the list on the left side. How can I manage t…

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## [Disabling Sync or leaving the Shapr3D](https://discourse.shapr3d.com/t/disabling-sync-or-leaving-the-shapr3d/38349)

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**Author:** [@Predrag](https://discourse.shapr3d.com/u/Predrag)\
**Replies:** 63\
**Last updated:** [October 29, 2025, 9:59am UTC](https://discourse.shapr3d.com/t/disabling-sync-or-leaving-the-shapr3d/38349 "2025-10-29T09:59:46Z")

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How to disable sync feature? If not possible I will not be using the Shapr3D any more. You have no right to force the users to share their files in the cloud.

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## [New AR View won't let me move my object](https://discourse.shapr3d.com/t/new-ar-view-wont-let-me-move-my-object/39238)

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**Author:** [@mmm](https://discourse.shapr3d.com/u/mmm)\
**Replies:** 4\
**Last updated:** [October 27, 2025, 8:48pm UTC](https://discourse.shapr3d.com/t/new-ar-view-wont-let-me-move-my-object/39238 "2025-10-27T20:48:23Z")

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I updated Shapr3D on one of my iPads this mornning and it seems to have a different implementation of the standard iOS AR view than it used to. The new view won’t let me move my design once placed. Is that expected? Also…

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## [VR Glasses for sharp3 D](https://discourse.shapr3d.com/t/vr-glasses-for-sharp3-d/39674)

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**Author:** [@Kasiameg](https://discourse.shapr3d.com/u/Kasiameg)\
**Replies:** 0\
**Last updated:** [October 27, 2025, 3:25pm UTC](https://discourse.shapr3d.com/t/vr-glasses-for-sharp3-d/39674 "2025-10-27T15:25:49Z")

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. . Hi everyone, I want buy a VR—Glasses.From which Brand or manufacturer they are must be. - mega Quest 3 i 5 12 GB / - 500 € - HTC vivepro2 / Full Kitt rebrushed 750 € or - HTC VIVE FOCUS Vision FOR Business / 1320…

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## [Issue with AR Vision — Unable to Move Creations After Latest Update](https://discourse.shapr3d.com/t/issue-with-ar-vision-unable-to-move-creations-after-latest-update/39673)

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**Author:** [@Marien](https://discourse.shapr3d.com/u/Marien)\
**Replies:** 1\
**Last updated:** [October 27, 2025, 8:54am UTC](https://discourse.shapr3d.com/t/issue-with-ar-vision-unable-to-move-creations-after-latest-update/39673 "2025-10-27T08:54:40Z")

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Hi Shapr3D Team, I’m experiencing difficulties with the AR Vision feature in your app. Since the last update, I’ve noticed that I can no longer move or reposition my creations around the space as I used to. Previously, …

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## [Add feature Concave fillet](https://discourse.shapr3d.com/t/add-feature-concave-fillet/15397)

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**Author:** [@Arghus](https://discourse.shapr3d.com/u/Arghus)\
**Replies:** 11\
**Last updated:** [October 26, 2025, 3:04pm UTC](https://discourse.shapr3d.com/t/add-feature-concave-fillet/15397 "2025-10-26T15:04:24Z")

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I want a feature to be added, the ability to make Concave fillets with the “chamfer/fillet” tool. Instead of having to make a second cylinder, convex that cylinder and subtract the shape to make a Concave. Attached you…

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## [Incremental numbers in a circular path](https://discourse.shapr3d.com/t/incremental-numbers-in-a-circular-path/39598)

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**Author:** [@amirhkiani98](https://discourse.shapr3d.com/u/amirhkiani98)\
**Replies:** 19\
**Last updated:** [October 26, 2025, 2:38am UTC](https://discourse.shapr3d.com/t/incremental-numbers-in-a-circular-path/39598 "2025-10-26T02:38:03Z")

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Hi, I want to have numbers 1 to 180, incrementally, over a half circle. I have been trying a few things but nothing seems to work. Any help would be appreciated.

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## [3MF import?](https://discourse.shapr3d.com/t/3mf-import/19832)

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**Author:** [@NathanD](https://discourse.shapr3d.com/u/NathanD)\
**Replies:** 16\
**Last updated:** [October 25, 2025, 6:42pm UTC](https://discourse.shapr3d.com/t/3mf-import/19832 "2025-10-25T18:42:02Z")

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We have 3MF export, but not import? I assumed we could do both. I’m getting 3D scans sent as 3MF and cannot open them. I even told my buddy that does the scanning about 3MF format because I heard about it through here…

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## [Imported images in renderings](https://discourse.shapr3d.com/t/imported-images-in-renderings/27157)

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**Author:** [@woodbytes](https://discourse.shapr3d.com/u/woodbytes)\
**Replies:** 5\
**Last updated:** [October 24, 2025, 9:26pm UTC](https://discourse.shapr3d.com/t/imported-images-in-renderings/27157 "2025-10-24T21:26:55Z")

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Hey there! I imported an image which will be a sticker on the real product. While constructing, that image is visible as expected (image 1). When I switch to visualization mode it disappears. Is there a way to keep the …

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## [DXF export problem](https://discourse.shapr3d.com/t/dxf-export-problem/33164)

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**Author:** [@Leonid](https://discourse.shapr3d.com/u/Leonid)\
**Replies:** 2\
**Last updated:** [October 24, 2025, 3:39pm UTC](https://discourse.shapr3d.com/t/dxf-export-problem/33164 "2025-10-24T15:39:06Z")

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Having a problem with DXF export files. I have a folder with 3 layers inside, after export in DXF format on of them is dissapering. How i can solve this problem, what am i doing wrong?

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## [Undo drops selection](https://discourse.shapr3d.com/t/undo-drops-selection/4781)

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**Author:** [@mzone3d](https://discourse.shapr3d.com/u/mzone3d)\
**Replies:** 21\
**Last updated:** [October 24, 2025, 2:20pm UTC](https://discourse.shapr3d.com/t/undo-drops-selection/4781 "2025-10-24T14:20:04Z")

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Hi. I’m often making selections moving some faces and pressing undo. The operation itself is undone, but the selection is always lost. Meaning you have to go in and select the faces/edges all over again. It slows mode…

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## [Scanned STL File](https://discourse.shapr3d.com/t/scanned-stl-file/39661)

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**Author:** [@troym](https://discourse.shapr3d.com/u/troym)\
**Replies:** 2\
**Last updated:** [October 24, 2025, 10:07am UTC](https://discourse.shapr3d.com/t/scanned-stl-file/39661 "2025-10-24T10:07:22Z")

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Hi guys, I am reasonably competent with Shapr3D however I am struggling with an efficient method to replicate this part. I am happy with the scan however what appears a simple shape is really difficult to reporduce. It …

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## [New user - Cintiq 16 & Mac OS](https://discourse.shapr3d.com/t/new-user-cintiq-16-mac-os/39662)

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**Author:** [@motty-007](https://discourse.shapr3d.com/u/motty-007)\
**Replies:** 0\
**Last updated:** [October 24, 2025, 6:25am UTC](https://discourse.shapr3d.com/t/new-user-cintiq-16-mac-os/39662 "2025-10-24T06:25:30Z")

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Hello there, New to Shapr3d (love it), New to screen tablets. Excited to get something that I can start to design my own 3d prints. After I initially set up my pen and wanted to use Razer tartarus with it (mac doesnt …

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## [Exported DXF file will not include text](https://discourse.shapr3d.com/t/exported-dxf-file-will-not-include-text/39657)

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**Author:** [@crownpoint](https://discourse.shapr3d.com/u/crownpoint)\
**Replies:** 1\
**Last updated:** [October 23, 2025, 10:09pm UTC](https://discourse.shapr3d.com/t/exported-dxf-file-will-not-include-text/39657 "2025-10-23T22:09:27Z")

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I am trying to export a DXF file that will be easily used by a partner shop to plasma cut our steel sign. After spending forever trying to find out how to merge sketches which seems harder than it should be, I’ve now run…

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## [Adding chamfer from edge to offset edge](https://discourse.shapr3d.com/t/adding-chamfer-from-edge-to-offset-edge/39655)

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**Author:** [@cudifying](https://discourse.shapr3d.com/u/cudifying)\
**Replies:** 2\
**Last updated:** [October 23, 2025, 4:39am UTC](https://discourse.shapr3d.com/t/adding-chamfer-from-edge-to-offset-edge/39655 "2025-10-23T04:39:14Z")

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I have an offset edge that I want to ‘connect’ with the actual edge of the object using a chamfer. Can someone help me out in how to achieve this? I’ve tried to outline what I mean with the red lines in my screenshot. Th…

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## [Hasy part after selecting edges](https://discourse.shapr3d.com/t/hasy-part-after-selecting-edges/39626)

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**Author:** [@Jsantiago1033](https://discourse.shapr3d.com/u/Jsantiago1033)\
**Replies:** 1\
**Last updated:** [October 22, 2025, 7:52am UTC](https://discourse.shapr3d.com/t/hasy-part-after-selecting-edges/39626 "2025-10-22T07:52:42Z")

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This is a video of what is happening. Usually, when that happen I could just opt out by tapping outside the model with the pencil but it doesn’t seem to work now.

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## [Adding slope to top face of cylindrical shape](https://discourse.shapr3d.com/t/adding-slope-to-top-face-of-cylindrical-shape/39648)

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**Author:** [@cudifying](https://discourse.shapr3d.com/u/cudifying)\
**Replies:** 8\
**Last updated:** [October 21, 2025, 10:02pm UTC](https://discourse.shapr3d.com/t/adding-slope-to-top-face-of-cylindrical-shape/39648 "2025-10-21T22:02:09Z")

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I want to add a slope to a cylindrical object. How would I go about this? I want to keep the outside proportions and simply have the top face be at an angle. I hope the simple illustration on the right helps. Thanks! …

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## [Creating intersecting sketch lines](https://discourse.shapr3d.com/t/creating-intersecting-sketch-lines/39649)

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**Author:** [@electrolyte](https://discourse.shapr3d.com/u/electrolyte)\
**Replies:** 1\
**Last updated:** [October 21, 2025, 9:57pm UTC](https://discourse.shapr3d.com/t/creating-intersecting-sketch-lines/39649 "2025-10-21T21:57:53Z")

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I want to use a geometric system to make surface patterns. The system is a collection of overlapping lines: I want to be able to select the outlines of the closed shapes that the lines create, but this means that the…

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## [Please show me how to offset the edge curves of a surface.](https://discourse.shapr3d.com/t/please-show-me-how-to-offset-the-edge-curves-of-a-surface/35146)

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**Author:** [@suho](https://discourse.shapr3d.com/u/suho)\
**Replies:** 3\
**Last updated:** [October 19, 2025, 4:50pm UTC](https://discourse.shapr3d.com/t/please-show-me-how-to-offset-the-edge-curves-of-a-surface/35146 "2025-10-19T16:50:25Z")

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## [Subtracting .STL](https://discourse.shapr3d.com/t/subtracting-stl/39634)

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**Author:** [@CYGNUSSPHERE](https://discourse.shapr3d.com/u/CYGNUSSPHERE)\
**Replies:** 0\
**Last updated:** [October 19, 2025, 3:10pm UTC](https://discourse.shapr3d.com/t/subtracting-stl/39634 "2025-10-19T15:10:02Z")

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In the past I thought I had used the subtract function to subtract a .stl file from a object I created in the same project and I was able to edit the resulting object like a normal shapr object. I don’t seem to be able t…

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## [Water texture](https://discourse.shapr3d.com/t/water-texture/39628)

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**Author:** [@Pbernath](https://discourse.shapr3d.com/u/Pbernath)\
**Replies:** 5\
**Last updated:** [October 18, 2025, 3:42pm UTC](https://discourse.shapr3d.com/t/water-texture/39628 "2025-10-18T15:42:50Z")

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Hi! We are using Shapr3D for our industrial tank design though we couldn’t really find any water texture that could be useful for our visualisation solutions. Is anyone aware of any solution or forthcoming developments o…

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## [Help with edge](https://discourse.shapr3d.com/t/help-with-edge/39620)

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**Author:** [@Phantom](https://discourse.shapr3d.com/u/Phantom)\
**Replies:** 5\
**Last updated:** [October 18, 2025, 10:03am UTC](https://discourse.shapr3d.com/t/help-with-edge/39620 "2025-10-18T10:03:41Z")

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Hello, I’m learning but I’m facing something difficult, I would like to make same edge but it don’t work. I need the yellow line to stay, and having the same curve Can you help me please ? (Sorry english is not my mai…

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## [Can’t open file on iPad ,created in a newer version on pc. iPad version is updated](https://discourse.shapr3d.com/t/can-t-open-file-on-ipad-created-in-a-newer-version-on-pc-ipad-version-is-updated/39578)

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**Author:** [@sander](https://discourse.shapr3d.com/u/sander)\
**Replies:** 5\
**Last updated:** [October 18, 2025, 12:15am UTC](https://discourse.shapr3d.com/t/can-t-open-file-on-ipad-created-in-a-newer-version-on-pc-ipad-version-is-updated/39578 "2025-10-18T00:15:14Z")

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Can’t open the file on my iPad, it was created in a newer version on PC. My iPad app is updated, but it still won’t open the file.

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## [i really dont understand why there isnt a normal exe for windows because this ms store thing isnt working ive installed the app 26 times and each time when i launch it immidetly crashes from the blue splash screen to just straight closing its self ](https://discourse.shapr3d.com/t/i-really-dont-understand-why-there-isnt-a-normal-exe-for-windows-because-this-ms-store-thing-isnt-working-ive-installed-the-app-26-times-and-each-time-when-i-launch-it-immidetly-crashes-from-the-blue-splash-screen-to-just-straight-closing-its-self/39613)

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**Author:** [@quinto](https://discourse.shapr3d.com/u/quinto)\
**Replies:** 1\
**Last updated:** [October 16, 2025, 9:28am UTC](https://discourse.shapr3d.com/t/i-really-dont-understand-why-there-isnt-a-normal-exe-for-windows-because-this-ms-store-thing-isnt-working-ive-installed-the-app-26-times-and-each-time-when-i-launch-it-immidetly-crashes-from-the-blue-splash-screen-to-just-straight-closing-its-self/39613 "2025-10-16T09:28:08Z")

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i really dont understand why there isnt a normal exe for windows because this ms store thing isnt working ive installed the app 26 times and each time when i launch it immidetly crashes from the blue splash screen to jus…

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## [Selectively remove shadows](https://discourse.shapr3d.com/t/selectively-remove-shadows/39597)

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**Author:** [@forest](https://discourse.shapr3d.com/u/forest)\
**Replies:** 2\
**Last updated:** [October 15, 2025, 7:27pm UTC](https://discourse.shapr3d.com/t/selectively-remove-shadows/39597 "2025-10-15T19:27:02Z")

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hello! is there a way to turn off shadow casting for selected bodies? i am looking to create a subtle watermark background by putting my model in a large box with company name slightly visible during 3d views. but, the…

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## [Align tool points / center](https://discourse.shapr3d.com/t/align-tool-points-center/39605)

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**Author:** [@tdcsf](https://discourse.shapr3d.com/u/tdcsf)\
**Replies:** 3\
**Last updated:** [October 15, 2025, 7:21pm UTC](https://discourse.shapr3d.com/t/align-tool-points-center/39605 "2025-10-15T19:21:19Z")

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I’m curious as to how by default the align tool figures out the center of the object to be aligned. In the above object (overlapping disks) the points along the bottom are the centers of each circle, their intersecti…

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