# Modeling Questions

**URL:** https://discourse.shapr3d.com/c/workshop/troubleshooting/5.md?page=256

[Latest](https://discourse.shapr3d.com/latest.md) · [Categories](https://discourse.shapr3d.com/categories.md) · [Tags](https://discourse.shapr3d.com/tags.md)

**Page:** 257

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## [Snapping is active even when deactivated](https://discourse.shapr3d.com/t/snapping-is-active-even-when-deactivated/3531)

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**Author:** [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)\
**Replies:** 0\
**Last updated:** [December 19, 2018, 1:30pm UTC](https://discourse.shapr3d.com/t/snapping-is-active-even-when-deactivated/3531 "2018-12-19T13:30:55Z")

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See the vid below. Snapping is active even when deactivated. Much annoying. https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/9/9724be11d2e5c45f1e26a6559842cef7145…

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## [A minor problem](https://discourse.shapr3d.com/t/a-minor-problem/3528)

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**Author:** [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)\
**Replies:** 0\
**Last updated:** [December 18, 2018, 8:31pm UTC](https://discourse.shapr3d.com/t/a-minor-problem/3528 "2018-12-18T20:31:55Z")

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Attached you could see that dimension information bar at the bottom is a bit hidden under the section view button. You may want to fix it.

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## [Workspace not loading](https://discourse.shapr3d.com/t/workspace-not-loading/3521)

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**Author:** [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)\
**Replies:** 2\
**Last updated:** [December 18, 2018, 7:13pm UTC](https://discourse.shapr3d.com/t/workspace-not-loading/3521 "2018-12-18T19:13:04Z")

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Here is the workspace I’ve been working on but after closing and trying to open it again last night it is not opening, even I set the display to be on throughout the night when slept but in the morning I saw below again.…

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## [Password Reset](https://discourse.shapr3d.com/t/password-reset/3519)

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**Author:** [@iambigd](https://discourse.shapr3d.com/u/iambigd)\
**Replies:** 7\
**Last updated:** [December 18, 2018, 1:21pm UTC](https://discourse.shapr3d.com/t/password-reset/3519 "2018-12-18T13:21:15Z")

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I purchased a new iPad Pro and forgot my password. On the new iPad I have submitted the reset password link several times since yesterday and no link has been sent. Checked my junk/spam as well. I have the Pro Subscripti…

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## [Trim not working](https://discourse.shapr3d.com/t/trim-not-working/3287)

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**Author:** [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)\
**Replies:** 4\
**Last updated:** [December 17, 2018, 5:59pm UTC](https://discourse.shapr3d.com/t/trim-not-working/3287 "2018-12-17T17:59:55Z")

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See vid below. Just Annoying. :grimacing: https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/e/efd65b141f5d4929d993dd9465b78fdce524e062.MOV

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## [Rotating view changes back to 50mm scale](https://discourse.shapr3d.com/t/rotating-view-changes-back-to-50mm-scale/3500)

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**Author:** [@Vak](https://discourse.shapr3d.com/u/Vak)\
**Replies:** 1\
**Last updated:** [December 16, 2018, 6:55am UTC](https://discourse.shapr3d.com/t/rotating-view-changes-back-to-50mm-scale/3500 "2018-12-16T06:55:56Z")

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Screen recording Hi - the recording shows something that’s been happening for awhile. I use the orientation menu to give me a top, bottom, left, etc. view. Then I close the menu, try to rotate the view, and the screen p…

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## [Threaded connection](https://discourse.shapr3d.com/t/threaded-connection/3493)

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**Author:** [@Jfonseca](https://discourse.shapr3d.com/u/Jfonseca)\
**Replies:** 7\
**Last updated:** [December 15, 2018, 5:06pm UTC](https://discourse.shapr3d.com/t/threaded-connection/3493 "2018-12-15T17:06:26Z")

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I’m looking to revolve a tapered thread connection (in diagonal), I know how to do a parallel, but no idea on how to revolve a tapered… \[Tapered\](https://goo.gl/images/pPFrS3

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## [Accidentally charged full year!](https://discourse.shapr3d.com/t/accidentally-charged-full-year/3489)

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**Author:** [@Espimokona](https://discourse.shapr3d.com/u/Espimokona)\
**Replies:** 3\
**Last updated:** [December 14, 2018, 8:53am UTC](https://discourse.shapr3d.com/t/accidentally-charged-full-year/3489 "2018-12-14T08:53:42Z")

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Please tell me this can be refunded, I just wanted monthly!

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## [Design will not load](https://discourse.shapr3d.com/t/design-will-not-load/3484)

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**Author:** [@Jgreer](https://discourse.shapr3d.com/u/Jgreer)\
**Replies:** 1\
**Last updated:** [December 13, 2018, 5:56pm UTC](https://discourse.shapr3d.com/t/design-will-not-load/3484 "2018-12-13T17:56:48Z")

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When I attempt to open a design from yesterday, it flashes on the screen and the goes away. All other designs open normally, any suggestions?

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## [Totally confused with the unstable lines](https://discourse.shapr3d.com/t/totally-confused-with-the-unstable-lines/3481)

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**Author:** [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)\
**Replies:** 2\
**Last updated:** [December 13, 2018, 4:21pm UTC](https://discourse.shapr3d.com/t/totally-confused-with-the-unstable-lines/3481 "2018-12-13T16:21:31Z")

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Pls see the two vids below I’m totally confused with the unstable lines took much of my time today experiencing many tricks but no answer! when I lock them then the app says that the existing constraint prevents from doi…

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## [A new Lock offset value button](https://discourse.shapr3d.com/t/a-new-lock-offset-value-button/3471)

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**Author:** [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)\
**Replies:** 4\
**Last updated:** [December 12, 2018, 6:46pm UTC](https://discourse.shapr3d.com/t/a-new-lock-offset-value-button/3471 "2018-12-12T18:46:24Z")

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Would you please consider a new Lock button for offset value so for large number of offsets we don’t enter the constant value each time?! See vid below https://discourse-cdn-sjc2.com/…

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## [Line won’t be extended](https://discourse.shapr3d.com/t/line-won-t-be-extended/3467)

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**Author:** [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)\
**Replies:** 1\
**Last updated:** [December 11, 2018, 9:51pm UTC](https://discourse.shapr3d.com/t/line-won-t-be-extended/3467 "2018-12-11T21:51:10Z")

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See the vid below pls. I don’t figure the reason out! Both lines are in the same plane, nevertheless, one is extended but not the other one. Please helps! https://discourse-cdn-sjc2.c…

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## [I can´t Open a file](https://discourse.shapr3d.com/t/i-can-t-open-a-file/3453)

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**Author:** [@Ococodo](https://discourse.shapr3d.com/u/Ococodo)\
**Replies:** 3\
**Last updated:** [December 11, 2018, 5:29pm UTC](https://discourse.shapr3d.com/t/i-can-t-open-a-file/3453 "2018-12-11T17:29:04Z")

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I built a 3d model of a train station and when I was adding an .step model, it literally doesnt open anymore. I Need your help , please! I’ve got the new IPad Pro. 12,9” 256GB. I lost hours of work! :’(

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## [Free form options](https://discourse.shapr3d.com/t/free-form-options/3452)

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**Author:** [@anon19996134](https://discourse.shapr3d.com/u/anon19996134)\
**Replies:** 4\
**Last updated:** [December 11, 2018, 1:17pm UTC](https://discourse.shapr3d.com/t/free-form-options/3452 "2018-12-11T13:17:24Z")

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I saw a video on Youtube where the individual is able to shape the top of a cube with a dome shape surface… anyone guidance and tips greatly appreciated!

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## [Is it possible to sweep or bend a Helix into a ringshape (jewelery) in shapr3d?](https://discourse.shapr3d.com/t/is-it-possible-to-sweep-or-bend-a-helix-into-a-ringshape-jewelery-in-shapr3d/3433)

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**Author:** [@noe](https://discourse.shapr3d.com/u/noe)\
**Replies:** 3\
**Last updated:** [December 9, 2018, 8:27am UTC](https://discourse.shapr3d.com/t/is-it-possible-to-sweep-or-bend-a-helix-into-a-ringshape-jewelery-in-shapr3d/3433 "2018-12-09T08:27:04Z")

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Hi, hopefully you can follow my thoughts as my english is not too good. And I am totally new to 3D, so this question might be not smart, but I couldn´t find an answers within the plenty of tutorials. By the way thank yo…

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## [2 extrusions, different size but showing same edge lengths](https://discourse.shapr3d.com/t/2-extrusions-different-size-but-showing-same-edge-lengths/3430)

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**Author:** [@Vak](https://discourse.shapr3d.com/u/Vak)\
**Replies:** 3\
**Last updated:** [December 8, 2018, 9:17am UTC](https://discourse.shapr3d.com/t/2-extrusions-different-size-but-showing-same-edge-lengths/3430 "2018-12-08T09:17:24Z")

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The attached video shows an inconsistency that I can’t figure out … have redone the operations three times now, getting the same result. I was trying to create a simple slab the with the same width of the more complex pa…

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## [Export shapes as obj file](https://discourse.shapr3d.com/t/export-shapes-as-obj-file/3425)

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**Author:** [@BenCarlin](https://discourse.shapr3d.com/u/BenCarlin)\
**Replies:** 1\
**Last updated:** [December 8, 2018, 8:20am UTC](https://discourse.shapr3d.com/t/export-shapes-as-obj-file/3425 "2018-12-08T08:20:12Z")

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Hi, I’ve made this grid pattern as seen in the image attached. I’d like to export it out as a single obj file. Is this possible? Thanks Ben

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## [Was my work flow correct, any better?](https://discourse.shapr3d.com/t/was-my-work-flow-correct-any-better/3412)

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**Author:** [@one](https://discourse.shapr3d.com/u/one)\
**Replies:** 4\
**Last updated:** [December 6, 2018, 11:40pm UTC](https://discourse.shapr3d.com/t/was-my-work-flow-correct-any-better/3412 "2018-12-06T23:40:50Z")

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https://share.icloud.com/photos/08NImSfoPiFQGkIVHQrMJ1m9g

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## [Bug？the problem of direction](https://discourse.shapr3d.com/t/bug-the-problem-of-direction/3406)

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**Author:** [@steve138](https://discourse.shapr3d.com/u/steve138)\
**Replies:** 14\
**Last updated:** [December 6, 2018, 7:19pm UTC](https://discourse.shapr3d.com/t/bug-the-problem-of-direction/3406 "2018-12-06T19:19:02Z")

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after double click，That is not the direction I want.https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/d/d00d26a41dc5e826968a6a262902961b5189ee3f.MP4

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## [Important issue recommended for the PM,Istvan?](https://discourse.shapr3d.com/t/important-issue-recommended-for-the-pm-istvan/3396)

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**Author:** [@one](https://discourse.shapr3d.com/u/one)\
**Replies:** 5\
**Last updated:** [December 4, 2018, 1:34pm UTC](https://discourse.shapr3d.com/t/important-issue-recommended-for-the-pm-istvan/3396 "2018-12-04T13:34:35Z")

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Hi everyone,I have a important recommend,it is we offen need drafts while molding,in the before we wrote on a paper,but now we have ipad pro and pencil,they are powerful ,no reason we still need a piece of paper.So we sh…

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## [Projection - need helllllpppp](https://discourse.shapr3d.com/t/projection-need-helllllpppp/3392)

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**Author:** [@enotokrot](https://discourse.shapr3d.com/u/enotokrot)\
**Replies:** 4\
**Last updated:** [December 4, 2018, 11:22am UTC](https://discourse.shapr3d.com/t/projection-need-helllllpppp/3392 "2018-12-04T11:22:06Z")

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Hi, I have a question, is there a way to do a 2d pattern and then project it on a 3d object, for example, create a 2d sketch, suppose text, and project it on a 3d object, suppose a ring. the text becomes the ring itse…

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## [Defining locations for geometry](https://discourse.shapr3d.com/t/defining-locations-for-geometry/3389)

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**Author:** [@mk1978](https://discourse.shapr3d.com/u/mk1978)\
**Replies:** 4\
**Last updated:** [December 3, 2018, 7:22pm UTC](https://discourse.shapr3d.com/t/defining-locations-for-geometry/3389 "2018-12-03T19:22:14Z")

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I just purchase an iPad Pro and started to learn Shapr3D. I have been modeling 10 years with Sketchup and there was a time also when I was learning Blender but I newer was able to move to Blender because Sketchup was ju…

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## [How to import a recent design exists in my workplace?](https://discourse.shapr3d.com/t/how-to-import-a-recent-design-exists-in-my-workplace/3390)

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**Author:** [@one](https://discourse.shapr3d.com/u/one)\
**Replies:** 5\
**Last updated:** [December 3, 2018, 4:22pm UTC](https://discourse.shapr3d.com/t/how-to-import-a-recent-design-exists-in-my-workplace/3390 "2018-12-03T16:22:25Z")

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!\[8BF03577-3491-4550-891C-8F51B6BF3F79|374x500\](upload://pfo0gOfHkrHSgMn9QlsESAgUzdQ.jpeg) Hi,anyone can tell me how to put the left to the right.I wanna put the sheft on the wall(Blue).Thanks

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## [I was confused,Someone help?](https://discourse.shapr3d.com/t/i-was-confused-someone-help/3387)

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**Author:** [@one](https://discourse.shapr3d.com/u/one)\
**Replies:** 0\
**Last updated:** [December 3, 2018, 1:32am UTC](https://discourse.shapr3d.com/t/i-was-confused-someone-help/3387 "2018-12-03T01:32:55Z")

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I have used it for 2 days,and I think there are some issues should be solved,or maybe I did not figure out how to deal with.I wanna share them with the developers,They are the follows, 1)This opinion is based on I am a …

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## [.dxf import?](https://discourse.shapr3d.com/t/dxf-import/235)

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**Author:** [@byudzai](https://discourse.shapr3d.com/u/byudzai)\
**Replies:** 3\
**Last updated:** [December 3, 2018, 12:44am UTC](https://discourse.shapr3d.com/t/dxf-import/235 "2018-12-03T00:44:35Z")

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Hi, Can i import .dxf files?

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## [Freeform surface](https://discourse.shapr3d.com/t/freeform-surface/3381)

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**Author:** [@Georg](https://discourse.shapr3d.com/u/Georg)\
**Replies:** 0\
**Last updated:** [December 2, 2018, 11:00am UTC](https://discourse.shapr3d.com/t/freeform-surface/3381 "2018-12-02T11:00:15Z")

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I need the freeform surface. When it will be there again? Thanks

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## [It seems that it’s a combination of solids](https://discourse.shapr3d.com/t/it-seems-that-it-s-a-combination-of-solids/3377)

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**Author:** [@one](https://discourse.shapr3d.com/u/one)\
**Replies:** 0\
**Last updated:** [December 1, 2018, 7:33am UTC](https://discourse.shapr3d.com/t/it-seems-that-it-s-a-combination-of-solids/3377 "2018-12-01T07:33:54Z")

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It seems that it is a combination of solids .There is no .asm, so how could I put a group of .prts together?

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## [Creating a true Ellipse, Ellipsoid](https://discourse.shapr3d.com/t/creating-a-true-ellipse-ellipsoid/3349)

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**Author:** [@Greg](https://discourse.shapr3d.com/u/Greg)\
**Replies:** 8\
**Last updated:** [November 30, 2018, 8:55pm UTC](https://discourse.shapr3d.com/t/creating-a-true-ellipse-ellipsoid/3349 "2018-11-30T20:55:11Z")

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Would be nice to have a direct way to create an ellipse. The user Gabor who seems to be a representative of the app has said elsewhere that you can use a four-point closed spline to create an ellipse, but I don’t think y…

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## [Tracing a created shape](https://discourse.shapr3d.com/t/tracing-a-created-shape/3371)

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**Author:** [@Allamericangypsy](https://discourse.shapr3d.com/u/Allamericangypsy)\
**Replies:** 0\
**Last updated:** [November 30, 2018, 6:03pm UTC](https://discourse.shapr3d.com/t/tracing-a-created-shape/3371 "2018-11-30T18:03:05Z")

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Hello- I am an artist trying this program out to create templates for laser cutting sculptures I make. Shapr3D is working great at creating the whole sculpture digitally, but I can’t seem to figure out how to copy an i…

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## [Shapr3d or rhinogold](https://discourse.shapr3d.com/t/shapr3d-or-rhinogold/3342)

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**Author:** [@anyela](https://discourse.shapr3d.com/u/anyela)\
**Replies:** 6\
**Last updated:** [November 30, 2018, 9:52am UTC](https://discourse.shapr3d.com/t/shapr3d-or-rhinogold/3342 "2018-11-30T09:52:57Z")

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Hi, GUYS!Who help me? i have a problem… i´m a jewerly designer and i dont know wich program to decide if SHAPR3D OR RHINOGOLD. THANKS

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