# Modeling Questions

**URL:** https://discourse.shapr3d.com/c/workshop/troubleshooting/5.md?page=265

[Latest](https://discourse.shapr3d.com/latest.md) · [Categories](https://discourse.shapr3d.com/categories.md) · [Tags](https://discourse.shapr3d.com/tags.md)

**Page:** 266

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## [On Groups re Sketches and Shapes](https://discourse.shapr3d.com/t/on-groups-re-sketches-and-shapes/2113)

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**Author:** [@tommyn](https://discourse.shapr3d.com/u/tommyn)\
**Replies:** 4\
**Last updated:** [February 26, 2018, 6:52pm UTC](https://discourse.shapr3d.com/t/on-groups-re-sketches-and-shapes/2113 "2018-02-26T18:52:49Z")

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I have read through the Documentation, Knowledgebase and watched all the videos but nowhere have I found an explanation of how Groups work. I believe that a user needs a simple mental model first and foremost. Otherwise …

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## [New Topic Screen](https://discourse.shapr3d.com/t/new-topic-screen/2110)

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**Author:** [@tommyn](https://discourse.shapr3d.com/u/tommyn)\
**Replies:** 2\
**Last updated:** [February 25, 2018, 9:32pm UTC](https://discourse.shapr3d.com/t/new-topic-screen/2110 "2018-02-25T21:32:58Z")

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I hate to be your main complainer but the New Topic interface slider does not seem to work. I would like to review my input in full screen but the slider is in-op? When I see the small parallel lines in most, I can hold…

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## [Sweep Tool Possible Issue - Knife Blade](https://discourse.shapr3d.com/t/sweep-tool-possible-issue-knife-blade/2107)

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**Author:** [@tommyn](https://discourse.shapr3d.com/u/tommyn)\
**Replies:** 2\
**Last updated:** [February 25, 2018, 1:35am UTC](https://discourse.shapr3d.com/t/sweep-tool-possible-issue-knife-blade/2107 "2018-02-25T01:35:21Z")

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I am modeling a knife blade. The basic sketch is on the botttom. The blue cube is just for position reference. Used the Sweep tool with a small trapezoidal sketch to provide the bevel on the knife (angled sharp part). F…

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## [On Color](https://discourse.shapr3d.com/t/on-color/2106)

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**Author:** [@tommyn](https://discourse.shapr3d.com/u/tommyn)\
**Replies:** 3\
**Last updated:** [February 24, 2018, 3:33pm UTC](https://discourse.shapr3d.com/t/on-color/2106 "2018-02-24T15:33:46Z")

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I watched your videos and read the documentation but really could not get colors that I wanted. So, knowing nothing about colors, I spent a few hours researching the web. The problem I had with Shapr3d is that I had no r…

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## [Image Fading in and Out](https://discourse.shapr3d.com/t/image-fading-in-and-out/2099)

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**Author:** [@GeraldVowles](https://discourse.shapr3d.com/u/GeraldVowles)\
**Replies:** 2\
**Last updated:** [February 23, 2018, 12:23am UTC](https://discourse.shapr3d.com/t/image-fading-in-and-out/2099 "2018-02-23T00:23:37Z")

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Hi, I’ve drawn a fairly simple piece using a sketch and revolve. I was trying to set the transparency and noticed that the image colour and/or brightness is fading in and out. I made a 12 second movie clip from a screen…

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## [Orphan Sketches / Floating Rectangle](https://discourse.shapr3d.com/t/orphan-sketches-floating-rectangle/2095)

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**Author:** [@tommyn](https://discourse.shapr3d.com/u/tommyn)\
**Replies:** 6\
**Last updated:** [February 20, 2018, 10:38am UTC](https://discourse.shapr3d.com/t/orphan-sketches-floating-rectangle/2095 "2018-02-20T10:38:18Z")

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I use a scratch Workspace whenever I can’t get something to work in a project Workspace. Being old school and trying to save electrons, I try to delete everything from time to time. For example when working with Circle B…

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## [Circle Basics](https://discourse.shapr3d.com/t/circle-basics/2094)

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**Author:** [@tommyn](https://discourse.shapr3d.com/u/tommyn)\
**Replies:** 7\
**Last updated:** [February 20, 2018, 10:05am UTC](https://discourse.shapr3d.com/t/circle-basics/2094 "2018-02-20T10:05:42Z")

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If I create a number of circles, some with a clockwise motion, others with a counterclockwise motion - from time to time the start/end point (aka swing point) will jump approx 180 degrees. This is pretty easy to reproduc…

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## [Filleting to a point](https://discourse.shapr3d.com/t/filleting-to-a-point/2090)

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**Author:** [@backofanenvelope](https://discourse.shapr3d.com/u/backofanenvelope)\
**Replies:** 0\
**Last updated:** [February 18, 2018, 5:51pm UTC](https://discourse.shapr3d.com/t/filleting-to-a-point/2090 "2018-02-18T17:51:11Z")

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Hello all, I am just starting out with Shapr3D Free and would like to know if it is possible to fillet to a point? I am trying to change a curved fillet to a flat face if that’s the right terminology. I have searched for…

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## [Bug every time I try to edit the value/measure](https://discourse.shapr3d.com/t/bug-every-time-i-try-to-edit-the-value-measure/2083)

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**Author:** [@Mirko1](https://discourse.shapr3d.com/u/Mirko1)\
**Replies:** 3\
**Last updated:** [February 14, 2018, 11:11pm UTC](https://discourse.shapr3d.com/t/bug-every-time-i-try-to-edit-the-value-measure/2083 "2018-02-14T23:11:08Z")

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Makes no difference even if I go to 2d mode

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## [Un-Centered Cones](https://discourse.shapr3d.com/t/un-centered-cones/2081)

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**Author:** [@haimi](https://discourse.shapr3d.com/u/haimi)\
**Replies:** 2\
**Last updated:** [February 14, 2018, 1:45pm UTC](https://discourse.shapr3d.com/t/un-centered-cones/2081 "2018-02-14T13:45:04Z")

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Could anyone assist / show me, on how to make an UN-CENTERED-CONES? Preferably using video mode for the assistance. Thank you.

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## [Measurement location](https://discourse.shapr3d.com/t/measurement-location/2074)

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**Author:** [@Pennyroyal](https://discourse.shapr3d.com/u/Pennyroyal)\
**Replies:** 1\
**Last updated:** [February 12, 2018, 1:13pm UTC](https://discourse.shapr3d.com/t/measurement-location/2074 "2018-02-12T13:13:20Z")

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\[IMG\_0819\] Notice the purple arrow is above the measurement. When I tap on it to select an exact measurement the box disappears. Occasionally it will work but more often than not it doesn’t

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## [Group management: naming a group](https://discourse.shapr3d.com/t/group-management-naming-a-group/2057)

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**Author:** [@JoostU](https://discourse.shapr3d.com/u/JoostU)\
**Replies:** 9\
**Last updated:** [February 12, 2018, 10:48am UTC](https://discourse.shapr3d.com/t/group-management-naming-a-group/2057 "2018-02-12T10:48:32Z")

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Hi, I found that when I change the name of a group shapr sets by default a name “process”. Then when I change this name in “name1” it is ok.

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## [Import problem](https://discourse.shapr3d.com/t/import-problem/2067)

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**Author:** [@basic](https://discourse.shapr3d.com/u/basic)\
**Replies:** 2\
**Last updated:** [February 8, 2018, 12:20pm UTC](https://discourse.shapr3d.com/t/import-problem/2067 "2018-02-08T12:20:06Z")

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I can’t import files.

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## [Shapr crashing when using splines](https://discourse.shapr3d.com/t/shapr-crashing-when-using-splines/2066)

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**Author:** [@Steinv](https://discourse.shapr3d.com/u/Steinv)\
**Replies:** 2\
**Last updated:** [February 8, 2018, 11:34am UTC](https://discourse.shapr3d.com/t/shapr-crashing-when-using-splines/2066 "2018-02-08T11:34:01Z")

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Yesterday, 6th of February 2017 there was an update of the app. After that I cannot use splines. I have an iPad Pro 12,9 2017 with all the bells and whistles, all updated, rebooted, start empty drawing by starting a l…

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## [Switch between arc and linear line type](https://discourse.shapr3d.com/t/switch-between-arc-and-linear-line-type/2065)

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**Author:** [@seki](https://discourse.shapr3d.com/u/seki)\
**Replies:** 1\
**Last updated:** [February 6, 2018, 6:27am UTC](https://discourse.shapr3d.com/t/switch-between-arc-and-linear-line-type/2065 "2018-02-06T06:27:04Z")

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Hi. Happy new user, I cannot switch between line types with the pen as shown on the last demo of the page in the Knowledge base. Is there a setting to change? I have the last version 3.0.5 of today.

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## [Bamboo Sketch Stylus support?](https://discourse.shapr3d.com/t/bamboo-sketch-stylus-support/2053)

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**Author:** [@Joules](https://discourse.shapr3d.com/u/Joules)\
**Replies:** 1\
**Last updated:** [February 5, 2018, 9:07am UTC](https://discourse.shapr3d.com/t/bamboo-sketch-stylus-support/2053 "2018-02-05T09:07:02Z")

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Will this stylus and a 2017 iPad run Shapr3D ?

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## [App compatibility](https://discourse.shapr3d.com/t/app-compatibility/2055)

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**Author:** [@Elijah](https://discourse.shapr3d.com/u/Elijah)\
**Replies:** 1\
**Last updated:** [February 5, 2018, 9:06am UTC](https://discourse.shapr3d.com/t/app-compatibility/2055 "2018-02-05T09:06:24Z")

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Can you edit or change your 3D models in the procreate app for the iPad Pro?

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## [Very slow response from workspace](https://discourse.shapr3d.com/t/very-slow-response-from-workspace/2052)

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**Author:** [@chee](https://discourse.shapr3d.com/u/chee)\
**Replies:** 2\
**Last updated:** [February 4, 2018, 8:42pm UTC](https://discourse.shapr3d.com/t/very-slow-response-from-workspace/2052 "2018-02-04T20:42:40Z")

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I have been experiencing slow response from my current workspace. It wasn’t like this previously. There are several shapes currently in my workspace but I wouldn’t say they are over crowded. I am not sure whether it is b…

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## [Refund](https://discourse.shapr3d.com/t/refund/2050)

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**Author:** [@Paul-Fox](https://discourse.shapr3d.com/u/Paul-Fox)\
**Replies:** 2\
**Last updated:** [February 2, 2018, 9:27am UTC](https://discourse.shapr3d.com/t/refund/2050 "2018-02-02T09:27:19Z")

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Shapr3d has just taken money out of my account. I did not want to pay for a subscription. Could you please tell me how to get my money back. Regards, Paul Fox

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## [Fingerprints](https://discourse.shapr3d.com/t/fingerprints/2040)

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**Author:** [@Svenito](https://discourse.shapr3d.com/u/Svenito)\
**Replies:** 1\
**Last updated:** [February 1, 2018, 2:40pm UTC](https://discourse.shapr3d.com/t/fingerprints/2040 "2018-02-01T14:40:06Z")

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Raised this issue before and if to increase number of pencil based commands! ? \[image\]

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## [Broken File - how to fix? :)](https://discourse.shapr3d.com/t/broken-file-how-to-fix/2046)

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**Author:** [@Joshitravels](https://discourse.shapr3d.com/u/Joshitravels)\
**Replies:** 1\
**Last updated:** [January 30, 2018, 3:38pm UTC](https://discourse.shapr3d.com/t/broken-file-how-to-fix/2046 "2018-01-30T15:38:10Z")

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My background has been SketchUp Pro - used it for the last 18 months or so to produce my parts for 3d printing. I bought an iPad Pro to get started with Shapr3D - very few accessible OS X cad options, and I have never us…

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## [Sketch on image](https://discourse.shapr3d.com/t/sketch-on-image/2028)

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**Author:** [@Lue](https://discourse.shapr3d.com/u/Lue)\
**Replies:** 2\
**Last updated:** [January 24, 2018, 8:48am UTC](https://discourse.shapr3d.com/t/sketch-on-image/2028 "2018-01-24T08:48:05Z")

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Hi, I find it is not a good experience. Can you make it more friendly? For example, I like the select tool in photoshop. What about making a select tool or free sketching tool for image sketching?

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## [Unable to open file / app](https://discourse.shapr3d.com/t/unable-to-open-file-app/2032)

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**Author:** [@TheKiltedCanuck](https://discourse.shapr3d.com/u/TheKiltedCanuck)\
**Replies:** 3\
**Last updated:** [January 23, 2018, 10:10am UTC](https://discourse.shapr3d.com/t/unable-to-open-file-app/2032 "2018-01-23T10:10:27Z")

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When I go to open the app, it tries to load my last file, and jut sits there after the progress circle goes to 100% the second time. Previously it took longer and longer to open it each time, now not opening at all. I …

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## [Big issue starting the app](https://discourse.shapr3d.com/t/big-issue-starting-the-app/2026)

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**Author:** [@gms](https://discourse.shapr3d.com/u/gms)\
**Replies:** 14\
**Last updated:** [January 22, 2018, 4:56pm UTC](https://discourse.shapr3d.com/t/big-issue-starting-the-app/2026 "2018-01-22T16:56:57Z")

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Hi Shapr Team! I came across a big problem today, hope you can help: Opened a file to work on, nothing large, no imported files. After 2 minutes the workspace was there and I wondered what the problem is so I wanted to…

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## [Grid Options and shading](https://discourse.shapr3d.com/t/grid-options-and-shading/2030)

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**Author:** [@AL3X](https://discourse.shapr3d.com/u/AL3X)\
**Replies:** 1\
**Last updated:** [January 22, 2018, 1:36pm UTC](https://discourse.shapr3d.com/t/grid-options-and-shading/2030 "2018-01-22T13:36:23Z")

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Hi Shapr community! I have just downloaded the free version of this application, I plan on using it to create some 3d renderings for an online store. I’m having a few issues: I can’t seem to turn the grid off (as in mak…

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## [Shapes grouping addition](https://discourse.shapr3d.com/t/shapes-grouping-addition/2027)

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**Author:** [@Rob](https://discourse.shapr3d.com/u/Rob)\
**Replies:** 4\
**Last updated:** [January 22, 2018, 6:33am UTC](https://discourse.shapr3d.com/t/shapes-grouping-addition/2027 "2018-01-22T06:33:55Z")

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I’d like to see the shapes with the same editing options as groups i.e. Adding selecting hiding. I’m currently working with about 1000 splines and its slowing down. I’m only working with a fraction of that at any time, b…

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## [I don’t have an iPad pen can I use the app](https://discourse.shapr3d.com/t/i-don-t-have-an-ipad-pen-can-i-use-the-app/2023)

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**Author:** [@Josue](https://discourse.shapr3d.com/u/Josue)\
**Replies:** 6\
**Last updated:** [January 21, 2018, 10:08pm UTC](https://discourse.shapr3d.com/t/i-don-t-have-an-ipad-pen-can-i-use-the-app/2023 "2018-01-21T22:08:12Z")

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Hi there I haven’t bought an iPad pen can I still use the app I can’t seem to get started

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## [Rename group bug](https://discourse.shapr3d.com/t/rename-group-bug/2017)

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**Author:** [@Andyb](https://discourse.shapr3d.com/u/Andyb)\
**Replies:** 5\
**Last updated:** [January 20, 2018, 12:34pm UTC](https://discourse.shapr3d.com/t/rename-group-bug/2017 "2018-01-20T12:34:35Z")

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Hi Not had much time to assess over past few weeks. I am not able to name groups, this was the also the case in December (sorry, didn’t let you know) Swipe rename, type in new group name ie. banana tap to accept and #@…

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## [Step by step Video](https://discourse.shapr3d.com/t/step-by-step-video/2015)

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**Author:** [@iykist](https://discourse.shapr3d.com/u/iykist)\
**Replies:** 3\
**Last updated:** [January 20, 2018, 11:40am UTC](https://discourse.shapr3d.com/t/step-by-step-video/2015 "2018-01-20T11:40:28Z")

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The videos that i have seen on youtube are not tutorials, they are more of what shapr3d can do, a step by step video with voice or written instructions would be most appreciated and helpful using the command tools and ho…

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## [Image keeps runing](https://discourse.shapr3d.com/t/image-keeps-runing/2020)

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**Author:** [@Tanker](https://discourse.shapr3d.com/u/Tanker)\
**Replies:** 3\
**Last updated:** [January 19, 2018, 8:20pm UTC](https://discourse.shapr3d.com/t/image-keeps-runing/2020 "2018-01-19T20:20:06Z")

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Hi Shapr3d, Have a problem where if I go into groups and select “image” the tutorial pops onto the screen and I can’t get rid of it. This was working fine, but I cannot seem to stop the tutorial from running hence I can…

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