# Modeling Questions

**URL:** https://discourse.shapr3d.com/c/workshop/troubleshooting/5.md?page=51

[Latest](https://discourse.shapr3d.com/latest.md) · [Categories](https://discourse.shapr3d.com/categories.md) · [Tags](https://discourse.shapr3d.com/tags.md)

**Page:** 52

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## [Solution: App Launch Crashes on HP Gaming Laptops with nVidia 4000 series GPUs](https://discourse.shapr3d.com/t/solution-app-launch-crashes-on-hp-gaming-laptops-with-nvidia-4000-series-gpus/34784)

<div class="topic-metadata">

**Author:** [@Lys](https://discourse.shapr3d.com/u/Lys)\
**Replies:** 0\
**Last updated:** [October 11, 2024, 11:29am UTC](https://discourse.shapr3d.com/t/solution-app-launch-crashes-on-hp-gaming-laptops-with-nvidia-4000-series-gpus/34784 "2024-10-11T11:29:23Z")

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Hello Shapr3D Community, We’ve received reports from some users experiencing crashes at app launch when using HP Gaming Laptops with nVidia 4000 series GPUs. If you are facing this issue, we recommend updating your grap…

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## [Version 5.730 broken exporting](https://discourse.shapr3d.com/t/version-5-730-broken-exporting/34769)

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**Author:** [@Shapr3D\_user](https://discourse.shapr3d.com/u/Shapr3D_user)\
**Replies:** 13\
**Last updated:** [October 10, 2024, 11:25am UTC](https://discourse.shapr3d.com/t/version-5-730-broken-exporting/34769 "2024-10-10T11:25:00Z")

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M1 iMac Shapr3D version 5.730 Exporting is completely broken. I cannot export ANY parts in ANY format. I either get a message saying ‘Export Failed’ if I use the new quick export menu (File - export to - STL) or if I e…

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## [Newer data is overwritten by older data without confirmation by the sync](https://discourse.shapr3d.com/t/newer-data-is-overwritten-by-older-data-without-confirmation-by-the-sync/34767)

<div class="topic-metadata">

**Author:** [@Flatman](https://discourse.shapr3d.com/u/Flatman)\
**Replies:** 0\
**Last updated:** [October 10, 2024, 3:00am UTC](https://discourse.shapr3d.com/t/newer-data-is-overwritten-by-older-data-without-confirmation-by-the-sync/34767 "2024-10-10T03:00:46Z")

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I am using Shapr3D with iPad Pro(3rd) and iPad Pro(6th). But between 2 iPads, newer data is overwritten by older data without confirmation by the sync. I think this must be a serious bug to be fixed. Can you confirm i…

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## [Curve or adjust a sketch shape to another?](https://discourse.shapr3d.com/t/curve-or-adjust-a-sketch-shape-to-another/34748)

<div class="topic-metadata">

**Author:** [@franpanxop](https://discourse.shapr3d.com/u/franpanxop)\
**Replies:** 2\
**Last updated:** [October 10, 2024, 1:35am UTC](https://discourse.shapr3d.com/t/curve-or-adjust-a-sketch-shape-to-another/34748 "2024-10-10T01:35:39Z")

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Hi community! I need to curve the “squares” sketch circled in red to match the curvature at the right, to get something like the second photo, a sketch I made by hand. Is there any way to do this or something similar to …

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## [Is the beta closed?](https://discourse.shapr3d.com/t/is-the-beta-closed/34734)

<div class="topic-metadata">

**Author:** [@Hawkeye](https://discourse.shapr3d.com/u/Hawkeye)\
**Replies:** 2\
**Last updated:** [October 9, 2024, 6:24pm UTC](https://discourse.shapr3d.com/t/is-the-beta-closed/34734 "2024-10-09T18:24:12Z")

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Is the beta closed now? I cannot find one of my files and I am wondering if I did it in the beta. I went to access it and it says I was removed from testing. Is there a way to access files that were created in the beta…

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## [Need a hand smoothing edges and joining certain areas of the project](https://discourse.shapr3d.com/t/need-a-hand-smoothing-edges-and-joining-certain-areas-of-the-project/34754)

<div class="topic-metadata">

**Author:** [@pauly](https://discourse.shapr3d.com/u/pauly)\
**Replies:** 0\
**Last updated:** [October 9, 2024, 2:05am UTC](https://discourse.shapr3d.com/t/need-a-hand-smoothing-edges-and-joining-certain-areas-of-the-project/34754 "2024-10-09T02:05:54Z")

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I’m currently working on a sun visor project for my wheelchair. I’ve made good progress, but I need some help refining the design. The main challenges I’m facing are with rounding the corners and getting a small part of …

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## [Graphic's issue](https://discourse.shapr3d.com/t/graphics-issue/34735)

<div class="topic-metadata">

**Author:** [@SmitElsje](https://discourse.shapr3d.com/u/SmitElsje)\
**Replies:** 1\
**Last updated:** [October 8, 2024, 4:02am UTC](https://discourse.shapr3d.com/t/graphics-issue/34735 "2024-10-08T04:02:31Z")

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I can’t seem to see my 3D Visualisation (Screen is black), also while I draw there will sometimes appear " shattering" on my drawings. Is my laptop the issue?

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## [How to fill cuts that happen while subtract](https://discourse.shapr3d.com/t/how-to-fill-cuts-that-happen-while-subtract/34731)

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**Author:** [@aqkhana2002](https://discourse.shapr3d.com/u/aqkhana2002)\
**Replies:** 3\
**Last updated:** [October 8, 2024, 3:50am UTC](https://discourse.shapr3d.com/t/how-to-fill-cuts-that-happen-while-subtract/34731 "2024-10-08T03:50:18Z")

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Can not explain but can you look my video and help me please , cut that happen while subtract.

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## [Pdf, png or Jpeg](https://discourse.shapr3d.com/t/pdf-png-or-jpeg/33801)

<div class="topic-metadata">

**Author:** [@danno11](https://discourse.shapr3d.com/u/danno11)\
**Replies:** 9\
**Last updated:** [October 7, 2024, 3:26pm UTC](https://discourse.shapr3d.com/t/pdf-png-or-jpeg/33801 "2024-10-07T15:26:40Z")

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Is there any way to get Drawing of a PDF, PNG or JPEG to come in clearer when importing into Shapr3D it really looks pretty bad. Thank you

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## [Spline between / across front and top planes](https://discourse.shapr3d.com/t/spline-between-across-front-and-top-planes/32290)

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**Author:** [@Wick](https://discourse.shapr3d.com/u/Wick)\
**Replies:** 13\
**Last updated:** [October 7, 2024, 7:39am UTC](https://discourse.shapr3d.com/t/spline-between-across-front-and-top-planes/32290 "2024-10-07T07:39:58Z")

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Hello all. Can anyone help me understand how to create a spline from the centre of the lower flange, (sitting above the top plane in this image), and the centre of any of the upper flanges (on the front plane). Ultimatel…

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## [How to morph two shapes together?](https://discourse.shapr3d.com/t/how-to-morph-two-shapes-together/34726)

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**Author:** [@kldych](https://discourse.shapr3d.com/u/kldych)\
**Replies:** 3\
**Last updated:** [October 7, 2024, 7:40am UTC](https://discourse.shapr3d.com/t/how-to-morph-two-shapes-together/34726 "2024-10-07T07:40:30Z")

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Is there a way to morph these two objects to have a seamless connection in between? Basically need one pipe to morph into two, three and four (for now just trying to figure out two)

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## [Mouse scroll wheel direction](https://discourse.shapr3d.com/t/mouse-scroll-wheel-direction/14648)

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**Author:** [@woodbytes](https://discourse.shapr3d.com/u/woodbytes)\
**Replies:** 2\
**Last updated:** [October 6, 2024, 9:44pm UTC](https://discourse.shapr3d.com/t/mouse-scroll-wheel-direction/14648 "2024-10-06T21:44:24Z")

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Hey there :hugs: What I notice all the time when using Shapr is that I just can’t get used to which direction the zoom works when I use the mouse wheel. I scroll in the wrong direction every time! I would love it if the…

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## [3mf export does not export all bodies](https://discourse.shapr3d.com/t/3mf-export-does-not-export-all-bodies/34717)

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**Author:** [@carval444](https://discourse.shapr3d.com/u/carval444)\
**Replies:** 7\
**Last updated:** [October 5, 2024, 4:48pm UTC](https://discourse.shapr3d.com/t/3mf-export-does-not-export-all-bodies/34717 "2024-10-05T16:48:43Z")

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Hi, I have made an item ready to 3d print consisting of 2 seperate bodies. Main body + clip. the main body consists of multiple parts that i joined together using the 'unionize" tool. Now shapr3d does not want to exp…

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## [Disable Sketch when other tools are in use](https://discourse.shapr3d.com/t/disable-sketch-when-other-tools-are-in-use/34720)

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**Author:** [@brunowerneck](https://discourse.shapr3d.com/u/brunowerneck)\
**Replies:** 0\
**Last updated:** [October 5, 2024, 2:10pm UTC](https://discourse.shapr3d.com/t/disable-sketch-when-other-tools-are-in-use/34720 "2024-10-05T14:10:26Z")

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Very often when I’m using a tool or moving an object, if I miss the little drag handle, it automatically enters sketching mode and draws a line I did not intend for. Can we please disable this? And can we make ai…

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## [Apple pen not connecting](https://discourse.shapr3d.com/t/apple-pen-not-connecting/34684)

<div class="topic-metadata">

**Author:** [@Ina](https://discourse.shapr3d.com/u/Ina)\
**Replies:** 3\
**Last updated:** [October 4, 2024, 7:45pm UTC](https://discourse.shapr3d.com/t/apple-pen-not-connecting/34684 "2024-10-04T19:45:36Z")

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The app continues to send me the “apple pencil not connected” message even if I tried everything necessary to activate it. The pen works on the app and it wouldn’t be a problem, except that I can’t see the videos explain…

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## [Crashing when accessing sketches](https://discourse.shapr3d.com/t/crashing-when-accessing-sketches/34710)

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**Author:** [@StarrWoodworks](https://discourse.shapr3d.com/u/StarrWoodworks)\
**Replies:** 0\
**Last updated:** [October 4, 2024, 2:10pm UTC](https://discourse.shapr3d.com/t/crashing-when-accessing-sketches/34710 "2024-10-04T14:10:04Z")

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I keep making detailed drawings, but when I try and switch between drawings it keeps crashing. Out of fear, now I make drawings and take a screenshot before leaving the screen. Please make the app more stable.

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## [Did you guys change projection tool?](https://discourse.shapr3d.com/t/did-you-guys-change-projection-tool/32923)

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**Author:** [@Treefrog](https://discourse.shapr3d.com/u/Treefrog)\
**Replies:** 13\
**Last updated:** [October 4, 2024, 3:21am UTC](https://discourse.shapr3d.com/t/did-you-guys-change-projection-tool/32923 "2024-10-04T03:21:50Z")

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I’m having very erratic results projecting lines from one sketch to another - noticed it a couple of weeks ago, and it’s starting to irk me a little now. It worked absolutely perfectly and as expected but now when I pr…

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## [Extrude or Inset Projected Shape on Cylinder at an Angle](https://discourse.shapr3d.com/t/extrude-or-inset-projected-shape-on-cylinder-at-an-angle/34706)

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**Author:** [@gabrielboth](https://discourse.shapr3d.com/u/gabrielboth)\
**Replies:** 2\
**Last updated:** [October 3, 2024, 10:16pm UTC](https://discourse.shapr3d.com/t/extrude-or-inset-projected-shape-on-cylinder-at-an-angle/34706 "2024-10-03T22:16:42Z")

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I’m looking for a way how to extrude or inset shapes projected onto a cylinder but at an angled bevel (all sides). Similar to how when you extrude a sketch on a plane, it gives you an option to angle it after. However, o…

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## [How do I pull/snap floating objects to a plane?](https://discourse.shapr3d.com/t/how-do-i-pull-snap-floating-objects-to-a-plane/34703)

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**Author:** [@bbgigi](https://discourse.shapr3d.com/u/bbgigi)\
**Replies:** 3\
**Last updated:** [October 3, 2024, 2:08pm UTC](https://discourse.shapr3d.com/t/how-do-i-pull-snap-floating-objects-to-a-plane/34703 "2024-10-03T14:08:17Z")

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Hi all :slight\_smile: I’m trying to very simply move ‘floating’ objects back down to snap onto the base plane. I feel like there is a very simple fix for this but I can’t find anything when I google it! Thanks

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## [all my projects are gone.  Shapr3d is starting me from scratch with an intro on how to use it](https://discourse.shapr3d.com/t/all-my-projects-are-gone-shapr3d-is-starting-me-from-scratch-with-an-intro-on-how-to-use-it/34700)

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**Author:** [@AmExptl](https://discourse.shapr3d.com/u/AmExptl)\
**Replies:** 1\
**Last updated:** [October 3, 2024, 10:13am UTC](https://discourse.shapr3d.com/t/all-my-projects-are-gone-shapr3d-is-starting-me-from-scratch-with-an-intro-on-how-to-use-it/34700 "2024-10-03T10:13:41Z")

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all my projects are gone. Shapr3d is starting me from scratch with an intro on how to use it

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## [Aligning Imported Sketch](https://discourse.shapr3d.com/t/aligning-imported-sketch/34653)

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**Author:** [@jskow](https://discourse.shapr3d.com/u/jskow)\
**Replies:** 1\
**Last updated:** [October 2, 2024, 2:08pm UTC](https://discourse.shapr3d.com/t/aligning-imported-sketch/34653 "2024-10-02T14:08:38Z")

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I have two sketches - one I created in Shapr, and one I made in Illustrator and imported as a DXF. How do I center the sketch labelled “boost 3” with the other? I’ve tried all the different snapping options and none of t…

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## [Can I retrieve files? I made 3 1/2 years ago when I canceled the subscription](https://discourse.shapr3d.com/t/can-i-retrieve-files-i-made-3-1-2-years-ago-when-i-canceled-the-subscription/34680)

<div class="topic-metadata">

**Author:** [@Styx](https://discourse.shapr3d.com/u/Styx)\
**Replies:** 1\
**Last updated:** [October 2, 2024, 1:56pm UTC](https://discourse.shapr3d.com/t/can-i-retrieve-files-i-made-3-1-2-years-ago-when-i-canceled-the-subscription/34680 "2024-10-02T13:56:39Z")

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I have Tesla Giga Plant In Texas interested in my hydrogen, combustion engine design, and I no longer have the file on my iPad. I’m wondering if I reactivate the subscription I once had, Will it include the engine design…

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## [Joining sketch line](https://discourse.shapr3d.com/t/joining-sketch-line/34475)

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**Author:** [@coastal](https://discourse.shapr3d.com/u/coastal)\
**Replies:** 6\
**Last updated:** [September 30, 2024, 11:22pm UTC](https://discourse.shapr3d.com/t/joining-sketch-line/34475 "2024-09-30T23:22:19Z")

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Hi there! I am trying to join all the lines in this sketch so I can export it as an svg file to cut out on my Shaper origin as when I currently export it the lines are not linked. I’ve searched and played around with s…

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## [Student w/o school email address](https://discourse.shapr3d.com/t/student-w-o-school-email-address/34667)

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**Author:** [@LucaM](https://discourse.shapr3d.com/u/LucaM)\
**Replies:** 0\
**Last updated:** [September 30, 2024, 2:54pm UTC](https://discourse.shapr3d.com/t/student-w-o-school-email-address/34667 "2024-09-30T14:54:27Z")

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Hello, I’m studying furniture and interior design at a public school but the school doesn’t provide email addresses for staff or students. I can submit official documents stating my enrollment status. That is what I did…

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## [Can't delete multiple bodies at once](https://discourse.shapr3d.com/t/cant-delete-multiple-bodies-at-once/33901)

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**Author:** [@TomatC](https://discourse.shapr3d.com/u/TomatC)\
**Replies:** 3\
**Last updated:** [September 30, 2024, 10:51am UTC](https://discourse.shapr3d.com/t/cant-delete-multiple-bodies-at-once/33901 "2024-09-30T10:51:32Z")

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When i select multiple bodies, be it with the mouse or shift, i can’t delete them; neither trough the delete key or right-click delete in the items tab. Has been going on for a while Thanks a lot Specs System SK…

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## [How to pull the shell？](https://discourse.shapr3d.com/t/how-to-pull-the-shell/34659)

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**Author:** [@DIWANG](https://discourse.shapr3d.com/u/DIWANG)\
**Replies:** 2\
**Last updated:** [September 30, 2024, 7:26am UTC](https://discourse.shapr3d.com/t/how-to-pull-the-shell/34659 "2024-09-30T07:26:46Z")

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Hello everyone! Im DIWANG. My problem is: How to pull the shell?

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## [Remove 2 ends faces of a cylinder](https://discourse.shapr3d.com/t/remove-2-ends-faces-of-a-cylinder/33933)

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**Author:** [@jean-philippe2](https://discourse.shapr3d.com/u/jean-philippe2)\
**Replies:** 7\
**Last updated:** [September 28, 2024, 7:09pm UTC](https://discourse.shapr3d.com/t/remove-2-ends-faces-of-a-cylinder/33933 "2024-09-28T19:09:17Z")

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Hello, I would like to have an empty tube without face ends. I use Extrude or Loft for the cylinder, so I have a body on which I can’t remove the 2 ends. I don’t use Shell because I don’t want a thickness. It’s proba…

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## [Feature Suggestion: duplicate this folder?](https://discourse.shapr3d.com/t/feature-suggestion-duplicate-this-folder/8077)

<div class="topic-metadata">

**Author:** [@bruck](https://discourse.shapr3d.com/u/bruck)\
**Replies:** 3\
**Last updated:** [September 28, 2024, 7:57am UTC](https://discourse.shapr3d.com/t/feature-suggestion-duplicate-this-folder/8077 "2024-09-28T07:57:47Z")

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When I’m working on a series of designs (say multiple fitments of something) I like to organize my top layer as folders and hide/duplicate to work on different versions. Currently I use the move tool (copy) mode to make…

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## [Blend can not be processed](https://discourse.shapr3d.com/t/blend-can-not-be-processed/33932)

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**Author:** [@SheeanaBrugh](https://discourse.shapr3d.com/u/SheeanaBrugh)\
**Replies:** 1\
**Last updated:** [September 27, 2024, 11:04pm UTC](https://discourse.shapr3d.com/t/blend-can-not-be-processed/33932 "2024-09-27T23:04:51Z")

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Greetings, I uploaded a stp file from this web page: OF the https://www.victronenergy.com/upload/documents/LiFePO4-Battery-25,6V-200Ah-51,-2V-100Ah-NG-(stp).STEP After importing it into Shapr3D when I try and move it…

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## [Shapr fails to Export Step files on ARM](https://discourse.shapr3d.com/t/shapr-fails-to-export-step-files-on-arm/33916)

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**Author:** [@TPiatek360](https://discourse.shapr3d.com/u/TPiatek360)\
**Replies:** 7\
**Last updated:** [September 27, 2024, 8:21pm UTC](https://discourse.shapr3d.com/t/shapr-fails-to-export-step-files-on-arm/33916 "2024-09-27T20:21:38Z")

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On a Windows 11 Surface Pro 11th Gen Snapdragon Elite, creation of Step files fails. On a desktop with an x86 processor, it works fine. Not sure if the problem is Windows’ implementation of something they had working tha…

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