# 3rd Party printing service unable to save the STL file

**URL:** <https://discourse.shapr3d.com/t/3rd-party-printing-service-unable-to-save-the-stl-file/6727>\
**Category:** Modeling Questions\
**Created:** [February 23, 2020, 4:43pm UTC](https://discourse.shapr3d.com/t/3rd-party-printing-service-unable-to-save-the-stl-file/6727 "2020-02-23T16:43:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ricko3k](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@ricko3k](https://discourse.shapr3d.com/u/ricko3k)\
**Post date:** [February 23, 2020, 4:43pm UTC](https://discourse.shapr3d.com/t/3rd-party-printing-service-unable-to-save-the-stl-file/6727/1 "2020-02-23T16:43:02Z")

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My colleague can’t save the file I’ve sent him. He needs to save to memory stick and pass onto printing service. Is there some kind of anti-save encryption?

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [February 23, 2020, 10:51pm UTC](https://discourse.shapr3d.com/t/3rd-party-printing-service-unable-to-save-the-stl-file/6727/2 "2020-02-23T22:51:24Z")

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No, there isn’t any magic. It’s just a plain stl file. What’s his problem?

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [February 24, 2020, 9:41am UTC](https://discourse.shapr3d.com/t/3rd-party-printing-service-unable-to-save-the-stl-file/6727/3 "2020-02-24T09:41:06Z")

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He might need to update his browser. You can try sending the file via [wetransfer.com](http://wetransfer.com)

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**Author:** ![ricko3k](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@ricko3k](https://discourse.shapr3d.com/u/ricko3k)\
**Post date:** [February 24, 2020, 7:17pm UTC](https://discourse.shapr3d.com/t/3rd-party-printing-service-unable-to-save-the-stl-file/6727/4 "2020-02-24T19:17:44Z")

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Thankyou Istvan, all sorted. He hadn’t thought of “drag n drop”.

Regards Richard.

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**Author:** ![ricko3k](https://avatars.discourse-cdn.com/v4/letter/r/ac91a4/32.png) [@ricko3k](https://discourse.shapr3d.com/u/ricko3k)\
**Post date:** [February 24, 2020, 7:18pm UTC](https://discourse.shapr3d.com/t/3rd-party-printing-service-unable-to-save-the-stl-file/6727/5 "2020-02-24T19:18:45Z")

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All sorted now. Thankyou Victor.