# About account recovery

**URL:** https://discourse.shapr3d.com/t/about-account-recovery/32274
**Category:** Modeling Questions
**Created:** [June 2, 2024, 10:48am UTC](https://discourse.shapr3d.com/t/about-account-recovery/32274 "2024-06-02T10:48:28Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![hws](https://avatars.discourse-cdn.com/v4/letter/h/858c86/32.png) [@hws](https://discourse.shapr3d.com/u/hws)
#### Post date: [June 2, 2024, 10:48am UTC](https://discourse.shapr3d.com/t/about-account-recovery/32274/1 "2024-06-02T10:48:28Z")

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Hello, my account was accidentally deleted and reset, now all the model files inside the account are gone, can you help me recover it? These files are really important to me!!! If you can I hope you reply sooner, thanks!