# “…Account used on different device.”

**URL:** <https://discourse.shapr3d.com/t/account-used-on-different-device/32407>\
**Category:** Modeling Questions\
**Created:** [June 12, 2024, 6:05pm UTC](https://discourse.shapr3d.com/t/account-used-on-different-device/32407 "2024-06-12T18:05:01Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![slelley](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@slelley](https://discourse.shapr3d.com/u/slelley)\
**Post date:** [June 12, 2024, 6:05pm UTC](https://discourse.shapr3d.com/t/account-used-on-different-device/32407/1 "2024-06-12T18:05:01Z")

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I bought a new Windows laptop and tried logging into my Shapr3d account and received the above message. The old laptop no longer works. How can I resume using Shapr3d on my new laptop?