# Airdrop disappeared from export

**URL:** <https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617>\
**Category:** Modeling Questions\
**Created:** [March 2, 2024, 7:49pm UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617 "2024-03-02T19:49:13Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![peteostler](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peteostler/32/27294_2.png) [@peteostler](https://discourse.shapr3d.com/u/peteostler)\
**Post date:** [March 2, 2024, 7:49pm UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/1 "2024-03-02T19:49:13Z")

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I have been using shapr3d for several years. Last month (Feb 2024) I noticed that I lost the ability to airdrop when exporting from my iPad . I can save to files on my iPad and then manually export, but this is not as easy and I liked the workflow I had been using. This issue is not limited to just airdropping as the only thing I can do now is save to files. I cannot email file either from the export function in the app.  
For reference I am using IOS 17.3.1 but this was happening before that upgrade. I actually updated the IOS to see if that would fix the issue. I have updated the app to the newest release as well. I have tried turning off airdrop and turning it back on. I have tried force closing the app. I have tried force re-booting the iPad. I have updated the MacBook Pro that I drop to.

I have checked the app settings and it has all the options turned on. I have even tried toggling them off then back on.

Like I said above that I can still airdrop from the IPad files app, but not from the Shapr3D app, so I believe it is an app issue.

> **[Submit a request – Shapr3D Help Center](https://support.shapr3d.com/hc/en-us/requests/new)**

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**Author:** ![TigerMike](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tigermike/32/32650_2.png) [@TigerMike](https://discourse.shapr3d.com/u/TigerMike)\
**Post date:** [March 2, 2024, 8:12pm UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/2 "2024-03-02T20:12:58Z")

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Restart your iPad.

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**Author:** ![peteostler](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peteostler/32/27294_2.png) [@peteostler](https://discourse.shapr3d.com/u/peteostler)\
**Post date:** [March 2, 2024, 10:24pm UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/3 "2024-03-02T22:24:44Z")

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If you look at my post, I have tried that multiple times since the issue started.

I have also tried turning off the Siri suggestions and resetting the network settings and rebooting the iPad as is suggested in a different post.

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**Author:** ![Eableson](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/eableson/32/10848_2.png) [@Eableson](https://discourse.shapr3d.com/u/Eableson)\
**Post date:** [March 4, 2024, 8:13am UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/4 "2024-03-04T08:13:44Z")

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Just to add to your bug report. I don’t use AirDrop (mostly because it never occurred to me to use it in this context) so I tried going through the Export workflow and using the system sharing button to get to Airdrop and I get this blank window at that stage.

 ![IMG_0194.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/1/b/1b6ee5bdc5a3a427477f2f6f94e9ef8e7f0d6558.jpeg)

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**Author:** ![peteostler](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peteostler/32/27294_2.png) [@peteostler](https://discourse.shapr3d.com/u/peteostler)\
**Post date:** [March 4, 2024, 2:51pm UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/5 "2024-03-04T14:51:20Z")

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That’s exactly what happens to me.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [March 5, 2024, 6:35am UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/6 "2024-03-05T06:35:51Z")

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> [@The share function on ipad is completely out of order](https://discourse.shapr3d.com/t/the-share-function-on-ipad-is-completely-out-of-order/27855/7):
>
> This sounds like the same persistent OS bug that has been around caused by the Siri suggested sharing options. This used to happen to me. I do not have WhatsApp, however I would still have the issue. And it was intermittent. My fix was turning off the Siri suggested sharing: Settings\>Siri & Search\>Show when sharing\>OFF You may need to restart your iPad after. Although you won’t have the convenience of the suggested sharing, you should be able to share after turning off suggested sharing.

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**Author:** ![Eableson](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/eableson/32/10848_2.png) [@Eableson](https://discourse.shapr3d.com/u/Eableson)\
**Post date:** [March 5, 2024, 7:48am UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/7 "2024-03-05T07:48:00Z")

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Disabling the Siri “When Sharing” option off seems to have reenabled the standard share sheet. Good call, @KPeter

 ![IMG_0195.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/e/7/e79ef54027f6b83b0d4dc38209823c3929b90848.jpeg)

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<div class="post-metadata">

**Author:** ![peteostler](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peteostler/32/27294_2.png) [@peteostler](https://discourse.shapr3d.com/u/peteostler)\
**Post date:** [March 6, 2024, 8:43am UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/8 "2024-03-06T08:43:55Z")

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I had tried that before posting, but it didn’t fix it. I just tried that again (toggling it back on then back off,) wand miraculously, it has fixed it.  
Thank you

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<div class="post-metadata">

**Author:** ![peteostler](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peteostler/32/27294_2.png) [@peteostler](https://discourse.shapr3d.com/u/peteostler)\
**Post date:** [March 6, 2024, 8:44am UTC](https://discourse.shapr3d.com/t/airdrop-disappeared-from-export/30617/9 "2024-03-06T08:44:00Z")

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I tried that before I posted, but amazingly I just tried it again and somehow second time is the charm.  
Fixed