# All my files are greyed out when trying to upload them to a website for part manufacturing

**URL:** https://discourse.shapr3d.com/t/all-my-files-are-greyed-out-when-trying-to-upload-them-to-a-website-for-part-manufacturing/30872
**Category:** Modeling Questions
**Created:** [March 19, 2024, 10:11am UTC](https://discourse.shapr3d.com/t/all-my-files-are-greyed-out-when-trying-to-upload-them-to-a-website-for-part-manufacturing/30872 "2024-03-19T10:11:07Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![Dog918](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/dog918/32/25222_2.png) [@Dog918](https://discourse.shapr3d.com/u/Dog918)
#### Post date: [March 19, 2024, 10:11am UTC](https://discourse.shapr3d.com/t/all-my-files-are-greyed-out-when-trying-to-upload-them-to-a-website-for-part-manufacturing/30872/1 "2024-03-19T10:11:07Z")

</div>

Alright so new here and still fairly new to Shapr but I’m a fast learner however,

Every time I try and upload a file to a website for manufacturing of said part, such as “sendcutsend” or any other website, every file that I have successfully saved from shapr is greyed out and un-uploadable

All files were sent to myself via email and saved to a designated folder for my Shapr3d projects on my iPad not the iCloud, and when saved to any other device  
ie: my iPhone I can upload them right away to any websites just not on my iPad

Please help, it’s quite annoying to export to my phone just to upload to a website to have said part manufactured

 ![IMG_0090](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/8/2/82e012aaaf33cf3f753bda6bd561bfa6757629d1.jpeg)  
 ![IMG_0091](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/a/c/ac010b443d982a17782946f700e78a222fa82ec7.jpeg)

---

<div class="post-metadata">

### Author: ![Irm](https://avatars.discourse-cdn.com/v4/letter/i/e9c0ed/32.png) [@Irm](https://discourse.shapr3d.com/u/Irm)
#### Post date: [July 4, 2024, 9:55am UTC](https://discourse.shapr3d.com/t/all-my-files-are-greyed-out-when-trying-to-upload-them-to-a-website-for-part-manufacturing/30872/2 "2024-07-04T09:55:23Z")

</div>

I have been having this same exact problem. I do not use the app on my phone but maybe I should try that until shaper3d has answer for us
