# App changes my work

**URL:** <https://discourse.shapr3d.com/t/app-changes-my-work/9340>\
**Category:** Modeling Questions\
**Created:** [October 14, 2020, 7:43pm UTC](https://discourse.shapr3d.com/t/app-changes-my-work/9340 "2020-10-14T19:43:25Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [October 14, 2020, 8:50pm UTC](https://discourse.shapr3d.com/t/app-changes-my-work/9340/21 "2020-10-14T20:50:44Z")

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Hey @McD, thanks for the help 🙂 We appreciate you holding the fort!!!

Managed to get to the bottom of the problem in another thread with video uploaded [Help please (look at video)](https://discourse.shapr3d.com/t/help-please-look-at-video/9341)

and yes, iCloud is always a good fallback option!

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**Author:** ![McD](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mcd/32/15504_2.png) [@McD](https://discourse.shapr3d.com/u/McD)\
**Post date:** [October 14, 2020, 9:13pm UTC](https://discourse.shapr3d.com/t/app-changes-my-work/9340/22 "2020-10-14T21:13:10Z")

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Daniel, you’re welcome. Glad we got a video, although I was thinking a direct iPad video from the iOS methodology. Did you also receive the Shapr3D file? I’m curious to see if it’s the file itself? McD

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [October 14, 2020, 9:48pm UTC](https://discourse.shapr3d.com/t/app-changes-my-work/9340/23 "2020-10-14T21:48:06Z")

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Yep, got the file. Couldn’t figure out the source of the problem myself, but the devs will do their magic and fix it (it is a reproducible crash thankfully 🙂 )

[Previous page](https://discourse.shapr3d.com/t/app-changes-my-work/9340.md?page=1)