# App crash problems

**URL:** https://discourse.shapr3d.com/t/app-crash-problems/9689
**Category:** Modeling Questions
**Created:** [November 9, 2020, 8:40am UTC](https://discourse.shapr3d.com/t/app-crash-problems/9689 "2020-11-09T08:40:20Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![MM46](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mm46/32/3585_2.png) [@MM46](https://discourse.shapr3d.com/u/MM46)
#### Post date: [November 9, 2020, 8:40am UTC](https://discourse.shapr3d.com/t/app-crash-problems/9689/1 "2020-11-09T08:40:20Z")

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Hi Guys  
I’m experiencing intermittent crashes where I can’t close Shapr and need to shut down iPad, restart and then open the App (I’m on version 3.33.0)  
I also seem to have intermittent periods where no folders can’t be seen. If I close the project and reopen there are visible again

I’m guessing others have experienced these issues so sorry I I have missed a fix  
Thanks Marcus

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### Author: ![MM46](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mm46/32/3585_2.png) [@MM46](https://discourse.shapr3d.com/u/MM46)
#### Post date: [November 9, 2020, 8:48am UTC](https://discourse.shapr3d.com/t/app-crash-problems/9689/2 "2020-11-09T08:48:08Z")

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OK, I now have latest version which I guess will sort problems…3.53.0 . but had to manually download… Auto update doesn’t seem to be working.

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### Author: ![MM46](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mm46/32/3585_2.png) [@MM46](https://discourse.shapr3d.com/u/MM46)
#### Post date: [November 9, 2020, 4:41pm UTC](https://discourse.shapr3d.com/t/app-crash-problems/9689/4 "2020-11-09T16:41:21Z")

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I do now. Thought it was on 🙄  
Thanks  
M
