# AR missing objects

**URL:** <https://discourse.shapr3d.com/t/ar-missing-objects/21995>\
**Category:** Modeling Questions\
**Created:** [October 19, 2022, 5:34pm UTC](https://discourse.shapr3d.com/t/ar-missing-objects/21995 "2022-10-19T17:34:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![skantorp](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/skantorp/32/15658_2.png) [@skantorp](https://discourse.shapr3d.com/u/skantorp)\
**Post date:** [October 19, 2022, 5:34pm UTC](https://discourse.shapr3d.com/t/ar-missing-objects/21995/1 "2022-10-19T17:34:04Z")

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Opening a model in AR drops some items from view. Any ideas what’s going on?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/7/7/77b4b6b65acc51c8b6cfd58d450593fb4297b47f.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/9/6/96a2b613871bcca5c7221e3716bbf95cf20dcad6.jpeg)

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [October 19, 2022, 5:54pm UTC](https://discourse.shapr3d.com/t/ar-missing-objects/21995/2 "2022-10-19T17:54:49Z")

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Hi,

Could you please open a support ticket, and attach the workspace to it for investigation?  
[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

Were the missing parts modelled in Shapr, or imported?

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<div class="post-metadata">

**Author:** ![skantorp](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/skantorp/32/15658_2.png) [@skantorp](https://discourse.shapr3d.com/u/skantorp)\
**Post date:** [October 19, 2022, 6:21pm UTC](https://discourse.shapr3d.com/t/ar-missing-objects/21995/3 "2022-10-19T18:21:19Z")

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Ok, will do.  
Objects were modeled

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [October 20, 2022, 4:53am UTC](https://discourse.shapr3d.com/t/ar-missing-objects/21995/4 "2022-10-20T04:53:38Z")

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Hello! We’ve received the model, I’ll be back a bit later with an answer to the ticket.

Missing objects from the AR preview regularly mean that there are some problems with that particular model element: it may be non-manifold, there are some openings, etc. In this case, a group of overlapping filleted faces are quite suspicious.