# Beta Shapr3D Files

**URL:** <https://discourse.shapr3d.com/t/beta-shapr3d-files/32924>\
**Category:** Modeling Questions\
**Created:** [July 17, 2024, 11:22am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924 "2024-07-17T11:22:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Pencil](https://avatars.discourse-cdn.com/v4/letter/p/d26b3c/32.png) [@Pencil](https://discourse.shapr3d.com/u/Pencil)\
**Post date:** [July 17, 2024, 11:22am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/1 "2024-07-17T11:22:50Z")

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i just found out that the beta version is no longer available. What happened to the files/models within the beta i made? Is there a way to retrieve it because i cant get in the ipad app anymore. All my work was in there

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [July 17, 2024, 11:24am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/2 "2024-07-17T11:24:46Z")

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The Beta program was closed months ago. We can add some extra days to your account so you can export your designs from the Beta app. Please send us your Apple ID email address [here](https://support.shapr3d.com/hc/en-us/requests/new).

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**Author:** ![Pencil](https://avatars.discourse-cdn.com/v4/letter/p/d26b3c/32.png) [@Pencil](https://discourse.shapr3d.com/u/Pencil)\
**Post date:** [July 17, 2024, 11:27am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/3 "2024-07-17T11:27:58Z")

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I cant login even tho the password is correct using your link and thanks for the fast reply

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [July 17, 2024, 11:43am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/4 "2024-07-17T11:43:31Z")

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Your login credentials are the same as for the Shapr3D app. If you forgot your password, you can request a new one from [here](https://account.shapr3d.com/#/password-reset).

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**Author:** ![Pencil](https://avatars.discourse-cdn.com/v4/letter/p/d26b3c/32.png) [@Pencil](https://discourse.shapr3d.com/u/Pencil)\
**Post date:** [July 17, 2024, 12:50pm UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/5 "2024-07-17T12:50:42Z")

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Ive sent the form! Thanks

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**Author:** ![phil2sure](https://avatars.discourse-cdn.com/v4/letter/p/ccd318/32.png) [@phil2sure](https://discourse.shapr3d.com/u/phil2sure)\
**Post date:** [July 18, 2024, 7:31am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/6 "2024-07-18T07:31:08Z")

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I am late getting the info. Beta closed on me and I need to get to a few designs to export them. Can you do the same for me?

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [July 18, 2024, 8:00am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/7 "2024-07-18T08:00:34Z")

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Sure thing, please send us your Apple ID email address [here](https://support.shapr3d.com/hc/en-us/requests/new). Thanks

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**Author:** ![Pencil](https://avatars.discourse-cdn.com/v4/letter/p/d26b3c/32.png) [@Pencil](https://discourse.shapr3d.com/u/Pencil)\
**Post date:** [July 18, 2024, 2:35pm UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/8 "2024-07-18T14:35:26Z")

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I still havent got a reply after sending the form. Is there a way to send an email directly?

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**Author:** ![Pencil](https://avatars.discourse-cdn.com/v4/letter/p/d26b3c/32.png) [@Pencil](https://discourse.shapr3d.com/u/Pencil)\
**Post date:** [July 22, 2024, 7:54am UTC](https://discourse.shapr3d.com/t/beta-shapr3d-files/32924/9 "2024-07-22T07:54:15Z")

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Can i send my apple id directly?