# Betta access problem

**URL:** <https://discourse.shapr3d.com/t/betta-access-problem/32826>\
**Category:** Modeling Questions\
**Created:** [July 12, 2024, 5:56am UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826 "2024-07-12T05:56:34Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![RomanShmeli](https://avatars.discourse-cdn.com/v4/letter/r/91b2a8/32.png) [@RomanShmeli](https://discourse.shapr3d.com/u/RomanShmeli)\
**Post date:** [July 12, 2024, 5:56am UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826/1 "2024-07-12T05:56:34Z")

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It doesn’t go into Shapr, the problem is that I have all my projects in it !

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**Author:** ![RomanShmeli](https://avatars.discourse-cdn.com/v4/letter/r/91b2a8/32.png) [@RomanShmeli](https://discourse.shapr3d.com/u/RomanShmeli)\
**Post date:** [July 12, 2024, 5:59am UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826/2 "2024-07-12T05:59:49Z")

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I have more than thirty projects left in beta that I no longer have access to

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [July 12, 2024, 11:13am UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826/3 "2024-07-12T11:13:51Z")

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Thanks for writing a ticket to Support. We received your request, and I just replied to you there.

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**Author:** ![RomanShmeli](https://avatars.discourse-cdn.com/v4/letter/r/91b2a8/32.png) [@RomanShmeli](https://discourse.shapr3d.com/u/RomanShmeli)\
**Post date:** [July 12, 2024, 1:52pm UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826/4 "2024-07-12T13:52:36Z")

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Unfortunately, the link you sent is not valid in the application. The application says that the link has been revoked and asks you to ask the developer to provide another link

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [July 13, 2024, 11:23am UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826/5 "2024-07-13T11:23:41Z")

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I just replied to your ticket, please check.

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**Author:** ![Jaime](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/jaime/32/27333_2.png) [@Jaime](https://discourse.shapr3d.com/u/Jaime)\
**Post date:** [July 14, 2024, 2:18pm UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826/6 "2024-07-14T14:18:39Z")

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Hi I also have the same issue, the beta is expired and all my projects in there are inaccessible. How can I get a link for a new beta build since its no longer on the web page?

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [July 15, 2024, 6:50am UTC](https://discourse.shapr3d.com/t/betta-access-problem/32826/7 "2024-07-15T06:50:56Z")

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Hello @Jaime , the Beta program was closed months ago, but we can give you access for a few days so you can export your designs from the Beta app. Please send us your Apple ID email address [here](https://support.shapr3d.com/hc/en-us/requests/new). Thanks!