# Body not copying

**URL:** <https://discourse.shapr3d.com/t/body-not-copying/6820>\
**Category:** Modeling Questions\
**Created:** [March 8, 2020, 11:13pm UTC](https://discourse.shapr3d.com/t/body-not-copying/6820 "2020-03-08T23:13:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![DanJ](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@DanJ](https://discourse.shapr3d.com/u/DanJ)\
**Post date:** [March 8, 2020, 11:13pm UTC](https://discourse.shapr3d.com/t/body-not-copying/6820/1 "2020-03-08T23:13:59Z")

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I am trying to copy a body by selecting it by tapping until the entire body is blue. I then clicked on the + and it is highlighted, but when I drag only guide arrows drag with it but nothing else. I have a video but because this is only my second post it wont let me attach.

Thank You

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [March 9, 2020, 11:53am UTC](https://discourse.shapr3d.com/t/body-not-copying/6820/2 "2020-03-09T11:53:51Z")

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Hi, sorry about the experience. Please send us an email with the video attached via [support@shapr3d.com](mailto:support@shapr3d.com)  
We will look into it and then get back to you!

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**Author:** ![Dave\_P](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@Dave\_P](https://discourse.shapr3d.com/u/Dave_P)\
**Post date:** [March 10, 2020, 3:32pm UTC](https://discourse.shapr3d.com/t/body-not-copying/6820/3 "2020-03-10T15:32:51Z")

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Please help, my full version of Shapr3D is gone, I am unable to save any work.

David Priebe

[99dave.p@gmail.com](mailto:99dave.p@gmail.com)

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [March 10, 2020, 3:35pm UTC](https://discourse.shapr3d.com/t/body-not-copying/6820/4 "2020-03-10T15:35:33Z")

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Hello David,

are you logged in?

I see that you have an active edu license.

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**Author:** ![Dave\_P](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@Dave\_P](https://discourse.shapr3d.com/u/Dave_P)\
**Post date:** [March 10, 2020, 4:06pm UTC](https://discourse.shapr3d.com/t/body-not-copying/6820/5 "2020-03-10T16:06:59Z")

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Yes Dan I logged in password didn’t work, changed password and I did subscription reset and it allowed me to save our drawing. I think because it allowed me to save I am back in the loop of full version.

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**Author:** ![Dave\_P](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@Dave\_P](https://discourse.shapr3d.com/u/Dave_P)\
**Post date:** [March 10, 2020, 4:11pm UTC](https://discourse.shapr3d.com/t/body-not-copying/6820/6 "2020-03-10T16:11:25Z")

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The other sensitive thing it must require a good WiFi connection. Apple pencil kept disconnecting and program was acting flaky if that makes any sense.

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [March 10, 2020, 4:58pm UTC](https://discourse.shapr3d.com/t/body-not-copying/6820/7 "2020-03-10T16:58:21Z")

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You don’t need WiFi to use Shapr3D - Apple Pencil is connected to your device through Bluetooth: [https://support.apple.com/en-us/HT205236](https://support.apple.com/en-us/HT205236)

Glad the subscription issue worked out