# Broken File - how to fix? :)

**URL:** <https://discourse.shapr3d.com/t/broken-file-how-to-fix/2046>\
**Category:** Modeling Questions\
**Created:** [January 30, 2018, 3:28pm UTC](https://discourse.shapr3d.com/t/broken-file-how-to-fix/2046 "2018-01-30T15:28:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Joshitravels](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@Joshitravels](https://discourse.shapr3d.com/u/Joshitravels)\
**Post date:** [January 30, 2018, 3:28pm UTC](https://discourse.shapr3d.com/t/broken-file-how-to-fix/2046/1 "2018-01-30T15:28:46Z")

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My background has been SketchUp Pro - used it for the last 18 months or so to produce my parts for 3d printing. I bought an iPad Pro to get started with Shapr3D - very few accessible OS X cad options, and I have never used ‘proper cad’ before.

So far, incredibly impressed, got started real fast and designed and printed my first part no problem.

However, there are a few problems - today I went to modify the file and found it to be missing parts - I cant delete anything around it, and I cant seem to fill in the gaps.

Can anyone help? I really don’t want to start again!!

Josh

![image](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/2X/3/3643896a2d027960a32dd3db4ff684b7cab8b241.jpg)

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [January 30, 2018, 3:38pm UTC](https://discourse.shapr3d.com/t/broken-file-how-to-fix/2046/2 "2018-01-30T15:38:10Z")

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Hi Josh - glad that you like the app.

It looks like a bug, would you be able to send the workspace to [support@shapr3d.com](mailto:support@shapr3d.com) , we will have a look 🙂

Also if you can a pic of the original, non-corrupted version as well.