# CAM software not recognising exported DXF file

**URL:** <https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729>\
**Category:** Modeling Questions\
**Created:** [July 13, 2023, 7:12am UTC](https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729 "2023-07-13T07:12:42Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![RTFM](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/rtfm/32/21385_2.png) [@RTFM](https://discourse.shapr3d.com/u/RTFM)\
**Post date:** [July 13, 2023, 7:12am UTC](https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729/1 "2023-07-13T07:12:42Z")

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I exported a very simple file in DXF format. However my CAM software says the file is empty, or contains items it can’t read (see first screenshot).  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/0/8/083df1ea3b1dbe26ea3282f9af79cb1db66d1bdd.png)  
However, if I export the same file to Sketchup, and re-export it as a DXF file, it imports without issue. Any idea what’s going on?

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**Author:** ![Peter\_Gy](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peter_gy/32/9251_2.png) [@Peter\_Gy](https://discourse.shapr3d.com/u/Peter_Gy)\
**Post date:** [July 13, 2023, 7:13am UTC](https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729/2 "2023-07-13T07:13:49Z")

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Could you share the DXF file here or with our [Support team](https://support.shapr3d.com/hc/en-us/requests/new)? We could look into it and hopefully figure out what’s going on.

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**Author:** ![RTFM](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/rtfm/32/21385_2.png) [@RTFM](https://discourse.shapr3d.com/u/RTFM)\
**Post date:** [July 13, 2023, 8:08am UTC](https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729/3 "2023-07-13T08:08:26Z")

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The forum won’t allow me to upload a DXF file…

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<div class="post-metadata">

**Author:** ![RTFM](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/rtfm/32/21385_2.png) [@RTFM](https://discourse.shapr3d.com/u/RTFM)\
**Post date:** [July 13, 2023, 8:14am UTC](https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729/4 "2023-07-13T08:14:30Z")

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Thanks. Will do.

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**Author:** ![Plasmacnc](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@Plasmacnc](https://discourse.shapr3d.com/u/Plasmacnc)\
**Post date:** [March 18, 2025, 8:28pm UTC](https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729/5 "2025-03-18T20:28:53Z")

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Hallo ich habe das gleiche problem meine Software ( myplasm) erkennt die dxf dateien auch nicht mehr.  
Ich hoffe es kommt bald eine Lösung raus

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**Author:** ![peiyizhao](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@peiyizhao](https://discourse.shapr3d.com/u/peiyizhao)\
**Post date:** [March 19, 2025, 2:27am UTC](https://discourse.shapr3d.com/t/cam-software-not-recognising-exported-dxf-file/26729/6 "2025-03-19T02:27:18Z")

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I have the same problem. Since the update from version 5.810 or 5.811, my DXF files can no longer be recognized. It seems that the file version is too high. I have to convert the DWG format to a lower version of DXF file to use it.