# Can not log in Win10 version, please help me~

**URL:** <https://discourse.shapr3d.com/t/can-not-log-in-win10-version-please-help-me/31349>\
**Category:** Modeling Questions\
**Created:** [April 20, 2024, 9:48am UTC](https://discourse.shapr3d.com/t/can-not-log-in-win10-version-please-help-me/31349 "2024-04-20T09:48:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![limin](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@limin](https://discourse.shapr3d.com/u/limin)\
**Post date:** [April 20, 2024, 9:48am UTC](https://discourse.shapr3d.com/t/can-not-log-in-win10-version-please-help-me/31349/1 "2024-04-20T09:48:34Z")

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Can not log in Win10 version, the error message is that the identity cannot be verified, because of the wifi and firewall problems, but I have changed the wifi and shut down the firewall, still can not log in, what is the problem? Friends with the same problem?