# Can not login on Mac OS

**URL:** <https://discourse.shapr3d.com/t/can-not-login-on-mac-os/40292>\
**Category:** Modeling Questions\
**Created:** [February 12, 2026, 9:41am UTC](https://discourse.shapr3d.com/t/can-not-login-on-mac-os/40292 "2026-02-12T09:41:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Randy](https://avatars.discourse-cdn.com/v4/letter/r/2acd7d/32.png) [@Randy](https://discourse.shapr3d.com/u/Randy)\
**Post date:** [February 12, 2026, 9:41am UTC](https://discourse.shapr3d.com/t/can-not-login-on-mac-os/40292/1 "2026-02-12T09:41:07Z")

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Hi everyone,

I have the latest Mac OS as of today. I downloadd Shapr3d, clicked login, browser opened, I logged in the browser (Safari) and the app still does not know I logged in. I restared PC, I reinstalled the app. What’s going on? Loggin in should not be this hard.

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

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**Author:** ![Cesar](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/cesar/32/36265_2.png) [@Cesar](https://discourse.shapr3d.com/u/Cesar)\
**Post date:** [February 12, 2026, 9:41am UTC](https://discourse.shapr3d.com/t/can-not-login-on-mac-os/40292/2 "2026-02-12T09:41:42Z")

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Hi, Please submit a Support Ticket, and we’ll assist you further: [Submit a Support Request](https://support.shapr3d.com/hc/en-us/requests/new)