# Can’t receive the verification mail?

**URL:** https://discourse.shapr3d.com/t/can-t-receive-the-verification-mail/16684
**Category:** Modeling Questions
**Created:** [January 5, 2022, 1:16pm UTC](https://discourse.shapr3d.com/t/can-t-receive-the-verification-mail/16684 "2022-01-05T13:16:02Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Wael00](https://avatars.discourse-cdn.com/v4/letter/w/5e9695/32.png) [@Wael00](https://discourse.shapr3d.com/u/Wael00)
#### Post date: [January 5, 2022, 1:16pm UTC](https://discourse.shapr3d.com/t/can-t-receive-the-verification-mail/16684/1 "2022-01-05T13:16:02Z")

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I registered for the Educational version via my school’s mail, and I never received any verification mail to activate my account, it’s been almost one hour.

P.S. I tried to click on resend the verification mail three times, I checked my Spam folder and I checked up if there is any typos. Nothing seemed to solve the issue.

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### Author: ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)
#### Post date: [January 5, 2022, 1:24pm UTC](https://discourse.shapr3d.com/t/can-t-receive-the-verification-mail/16684/2 "2022-01-05T13:24:50Z")

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Hello! It is great to see that you are interested in Shapr3D 🙂 I would like to kindly ask for your patience, the evaluation may take a few days.

> **[Is there an educational license? How can I get it?](https://support.shapr3d.com/hc/en-us/articles/115001796629-Is-there-an-educational-license-How-can-I-get-it-)**
>
> If you’re a student, teacher, or faculty member, you can apply for a free 1-year educational (Edu) license. An Edu license is essentially a free version of the Business license. If you want to rene...

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### Author: ![Wael00](https://avatars.discourse-cdn.com/v4/letter/w/5e9695/32.png) [@Wael00](https://discourse.shapr3d.com/u/Wael00)
#### Post date: [January 5, 2022, 1:58pm UTC](https://discourse.shapr3d.com/t/can-t-receive-the-verification-mail/16684/3 "2022-01-05T13:58:35Z")

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My bad, I missed the part mentioning the evaluation period. Thank you for your quick answer.
