# Cannot Import my STEP file

**URL:** <https://discourse.shapr3d.com/t/cannot-import-my-step-file/27790>\
**Category:** Modeling Questions\
**Created:** [September 7, 2023, 7:55pm UTC](https://discourse.shapr3d.com/t/cannot-import-my-step-file/27790 "2023-09-07T19:55:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![chrisjordenthomas](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chrisjordenthomas](https://discourse.shapr3d.com/u/chrisjordenthomas)\
**Post date:** [September 7, 2023, 7:55pm UTC](https://discourse.shapr3d.com/t/cannot-import-my-step-file/27790/1 "2023-09-07T19:55:04Z")

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Hello, I am having trouble importing a particular step file. I have open step files before and been able to edit them but for some reason this one is not allowing me to import it. I get an error telling me I cannot import this Step file. I received it over Gmail also if that has anything to do with it. I Cannot provide an uploaded file because I am a new user so if anyone could assist me on how to proceed forward that would be great.

Thanks!

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**Author:** ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://discourse.shapr3d.com/u/TheBum)\
**Post date:** [September 7, 2023, 10:39pm UTC](https://discourse.shapr3d.com/t/cannot-import-my-step-file/27790/2 "2023-09-07T22:39:50Z")

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Can you upload it or is it proprietary?

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**Author:** ![chrisjordenthomas](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chrisjordenthomas](https://discourse.shapr3d.com/u/chrisjordenthomas)\
**Post date:** [September 8, 2023, 6:23am UTC](https://discourse.shapr3d.com/t/cannot-import-my-step-file/27790/3 "2023-09-08T06:23:21Z")

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It is not letting me do it due to the fact I am new user since is this first time asking for help on the community page. Although I’d be willing to send it to you in anyway I can if you would like.

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**Author:** ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://discourse.shapr3d.com/u/TheBum)\
**Post date:** [September 8, 2023, 7:56pm UTC](https://discourse.shapr3d.com/t/cannot-import-my-step-file/27790/4 "2023-09-08T19:56:04Z")

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The free version doesn’t support STEP import, as you found out.