# Cannot open Design on PC because of Version missmatch

**URL:** https://discourse.shapr3d.com/t/cannot-open-design-on-pc-because-of-version-missmatch/25829
**Category:** Modeling Questions
**Created:** [May 15, 2023, 12:37pm UTC](https://discourse.shapr3d.com/t/cannot-open-design-on-pc-because-of-version-missmatch/25829 "2023-05-15T12:37:23Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![21Suspect](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/21suspect/32/20677_2.png) [@21Suspect](https://discourse.shapr3d.com/u/21Suspect)
#### Post date: [May 15, 2023, 12:37pm UTC](https://discourse.shapr3d.com/t/cannot-open-design-on-pc-because-of-version-missmatch/25829/1 "2023-05-15T12:37:23Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/b/1/b1ee40bd643f05b133d3914ef86a10d9e20f96e1.jpeg)

I cannot open my Design on PC because of a Version missmatch, BUT I have the latest version as seen in the picture.

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### Author: ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)
#### Post date: [May 15, 2023, 2:19pm UTC](https://discourse.shapr3d.com/t/cannot-open-design-on-pc-because-of-version-missmatch/25829/2 "2023-05-15T14:19:11Z")

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Hi,

Please check the updates in the Library tab, MS store doesn’t show an “Update” button the app’s page, even if there is a new version available. Latest version is 5.371.5150.0 , you can check this in the Settings page of the app. Here is a little help how to force the store to update:

> **[Update Shapr3D](https://support.shapr3d.com/hc/en-us/articles/6516567675804#tab-win)**
>
> Ensure that you have all the latest features available by keeping your Shapr3D software version up-to-date. Follow the guide below to learn how.
> 
> Windows iPadOS macOS
> 
> 
> From the installer
> To update...

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### Author: ![21Suspect](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/21suspect/32/20677_2.png) [@21Suspect](https://discourse.shapr3d.com/u/21Suspect)
#### Post date: [May 16, 2023, 8:24am UTC](https://discourse.shapr3d.com/t/cannot-open-design-on-pc-because-of-version-missmatch/25829/3 "2023-05-16T08:24:33Z")

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It worked, thanks alot!
