# Can't export my file

**URL:** <https://discourse.shapr3d.com/t/cant-export-my-file/37695>\
**Category:** Modeling Questions\
**Created:** [April 27, 2025, 4:59pm UTC](https://discourse.shapr3d.com/t/cant-export-my-file/37695 "2025-04-27T16:59:46Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Artelis](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@Artelis](https://discourse.shapr3d.com/u/Artelis)\
**Post date:** [April 27, 2025, 4:59pm UTC](https://discourse.shapr3d.com/t/cant-export-my-file/37695/1 "2025-04-27T16:59:46Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/8/4/84d6966a06960a21348c2714deaf2283ba24c1c7.jpeg)

I have newest shapr3d version and the “share” window does not work, it is stuck on loading animation. I have used my files as non-paid user without any problems before, restarting does not help.