# Can't import step file

**URL:** <https://discourse.shapr3d.com/t/cant-import-step-file/10657>\
**Category:** Modeling Questions\
**Created:** [January 2, 2021, 5:52pm UTC](https://discourse.shapr3d.com/t/cant-import-step-file/10657 "2021-01-02T17:52:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Francoiz](https://avatars.discourse-cdn.com/v4/letter/f/a88e4f/32.png) [@Francoiz](https://discourse.shapr3d.com/u/Francoiz)\
**Post date:** [January 2, 2021, 5:52pm UTC](https://discourse.shapr3d.com/t/cant-import-step-file/10657/1 "2021-01-02T17:52:04Z")

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i have a step file in google drive but i can’t open.i’m doing anything wrong?  
i’m still new in shapr3D. can someone help me ?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/b/bbb2f7591c7a86f160ae476a61d0eea47d62c8d1.jpeg)

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [January 2, 2021, 10:47pm UTC](https://discourse.shapr3d.com/t/cant-import-step-file/10657/2 "2021-01-02T22:47:02Z")

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Hi, can you please share a public drive link with us? I would be happy to take a look at it. Do you receive any error messages when opening? Please give us a bit more detailed description 🙂

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**Author:** ![Francoiz](https://avatars.discourse-cdn.com/v4/letter/f/a88e4f/32.png) [@Francoiz](https://discourse.shapr3d.com/u/Francoiz)\
**Post date:** [January 3, 2021, 12:20am UTC](https://discourse.shapr3d.com/t/cant-import-step-file/10657/3 "2021-01-03T00:20:06Z")

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when i select the import file i don’t receive any error message, it’s just can’t open like the picture i screenshot.

here is the link

> **[Meet Google Drive – One place for all your files](https://accounts.google.com/ServiceLogin?service=wise&passive=1209600&continue=https:%2F%2Fdrive.google.com%2Fdrive%2Ffolders%2F16EEG55ObQnvNJwOiDhUZRwuzzwqhnHWR&followup=https:%2F%2Fdrive.google.com%2Fdrive%2Ffolders%2F16EEG55ObQnvNJwOiDhUZRwuzzwqhnHWR)**

I got stl files from the Thingsverse and i converted to step use FreeCAD. i just want re-edit an existing stl file from Thingsverse  
Thank you.

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<div class="post-metadata">

**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [January 3, 2021, 8:45am UTC](https://discourse.shapr3d.com/t/cant-import-step-file/10657/4 "2021-01-03T08:45:19Z")

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Oh I see. Please download the file to your iPad then try to open it, or locate within the Drive app select the _Open in_ option and you should be fine.

(The file has restricted access, I could not download it but I guess I got the problem)