# Can't scale

**URL:** <https://discourse.shapr3d.com/t/cant-scale/8602>\
**Category:** Modeling Questions\
**Created:** [August 9, 2020, 7:45pm UTC](https://discourse.shapr3d.com/t/cant-scale/8602 "2020-08-09T19:45:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Dhiggs12](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/dhiggs12/32/4189_2.png) [@Dhiggs12](https://discourse.shapr3d.com/u/Dhiggs12)\
**Post date:** [August 9, 2020, 7:45pm UTC](https://discourse.shapr3d.com/t/cant-scale/8602/1 "2020-08-09T19:45:32Z")

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I’m trying to scale down an object but it won’t let me go in farther, which the object is still pretty big. It gives me an error like operation failed, invalid result body or something.

For context…I imported an image, traced the outline, extruded successfully and now trying to scale down but can’t…help please!!!

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [August 9, 2020, 11:12pm UTC](https://discourse.shapr3d.com/t/cant-scale/8602/2 "2020-08-09T23:12:53Z")

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Hi Dustin, I apologize for the experience. Usually, this is brought about by an issue with the model geometry, like a hole in the design.  
Please send us the design in Shapr format via [support@shapr3d.com](mailto:support@shapr3d.com)  
We will look into it and get back to you.

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<div class="post-metadata">

**Author:** ![Dhiggs12](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/dhiggs12/32/4189_2.png) [@Dhiggs12](https://discourse.shapr3d.com/u/Dhiggs12)\
**Post date:** [August 10, 2020, 6:16am UTC](https://discourse.shapr3d.com/t/cant-scale/8602/3 "2020-08-10T06:16:55Z")

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I figured that’s what it had to be but couldn’t find it so I recreated object. Thanks anyway. I’ll keep that email as a reference, thanks for your time