# Compromised facets when importing step files

**URL:** <https://discourse.shapr3d.com/t/compromised-facets-when-importing-step-files/11477>\
**Category:** Modeling Questions\
**Created:** [February 18, 2021, 1:07am UTC](https://discourse.shapr3d.com/t/compromised-facets-when-importing-step-files/11477 "2021-02-18T01:07:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![drewc](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/drewc/32/9462_2.png) [@drewc](https://discourse.shapr3d.com/u/drewc)\
**Post date:** [February 18, 2021, 1:07am UTC](https://discourse.shapr3d.com/t/compromised-facets-when-importing-step-files/11477/1 "2021-02-18T01:07:02Z")

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I’ve received a couple step files from several vendors, and frequently I’m seeing an issue where there are incorrect facets rendering in 3d.

 ![Screen Shot 2021-02-17 at 6.03.15 PM](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/f/ff55828b50dfc7e344c7857d023ed269ddd11599.jpeg)

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [February 18, 2021, 10:37am UTC](https://discourse.shapr3d.com/t/compromised-facets-when-importing-step-files/11477/2 "2021-02-18T10:37:54Z")

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can you share the file (both the original STEP and Shapr file)? We would love to take a look and see if the issue is on our end. You can upload it here or send it to [daniel@shapr3d.com](mailto:daniel@shapr3d.com)