# Confusing email about sub

**URL:** <https://discourse.shapr3d.com/t/confusing-email-about-sub/12607>\
**Category:** Modeling Questions\
**Created:** [May 3, 2021, 4:12pm UTC](https://discourse.shapr3d.com/t/confusing-email-about-sub/12607 "2021-05-03T16:12:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![taranreese](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@taranreese](https://discourse.shapr3d.com/u/taranreese)\
**Post date:** [May 3, 2021, 4:12pm UTC](https://discourse.shapr3d.com/t/confusing-email-about-sub/12607/1 "2021-05-03T16:12:32Z")

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Hi, I have a standard paid subscription. Today I got an email saying I was upgraded to business for two weeks and then I would be set to a free account. I think this is a wording mistake and wanted to let you that this was confusing.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [May 3, 2021, 5:10pm UTC](https://discourse.shapr3d.com/t/confusing-email-about-sub/12607/2 "2021-05-03T17:10:03Z")

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Apologies, this was an issue in our marketing automation, please ignore the email.

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**Author:** ![taranreese](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@taranreese](https://discourse.shapr3d.com/u/taranreese)\
**Post date:** [May 3, 2021, 5:19pm UTC](https://discourse.shapr3d.com/t/confusing-email-about-sub/12607/3 "2021-05-03T17:19:10Z")

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Got it, thanks for confirming!