# Constant freezing up

**URL:** <https://discourse.shapr3d.com/t/constant-freezing-up/20489>\
**Category:** Modeling Questions\
**Created:** [July 23, 2022, 12:33pm UTC](https://discourse.shapr3d.com/t/constant-freezing-up/20489 "2022-07-23T12:33:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Sbeck20002000](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@Sbeck20002000](https://discourse.shapr3d.com/u/Sbeck20002000)\
**Post date:** [July 23, 2022, 12:33pm UTC](https://discourse.shapr3d.com/t/constant-freezing-up/20489/1 "2022-07-23T12:33:41Z")

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This program is constantly freezing up. If you can’t build complicated parts, what’s the use of using it?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/5/9/59ed8975dba7ac73ef18cb75d4190bcca92b2eea.jpeg)

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**Author:** ![Sbeck20002000](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@Sbeck20002000](https://discourse.shapr3d.com/u/Sbeck20002000)\
**Post date:** [July 23, 2022, 12:56pm UTC](https://discourse.shapr3d.com/t/constant-freezing-up/20489/2 "2022-07-23T12:56:54Z")

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I tried erasing the piece that keeps freezing the piece and it won’t even let me erase it. Freezing to the point wher I have to shut the program down and it STILL WONT DELETE THE PIECE

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [July 25, 2022, 3:21pm UTC](https://discourse.shapr3d.com/t/constant-freezing-up/20489/3 "2022-07-25T15:21:29Z")

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Hi! Can you please let us know the version of Shapr3D and the type of iPad you are using? A screen recording and the Shapr3D project would also help a lot in finding the possible causes.

If any of this information is confidential, feel free to send them in a [support ticket](https://support.shapr3d.com/hc/en-us/requests/new), we’ll check it soon.

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**Author:** ![novato](https://avatars.discourse-cdn.com/v4/letter/n/7ba0ec/32.png) [@novato](https://discourse.shapr3d.com/u/novato)\
**Post date:** [August 8, 2022, 4:41am UTC](https://discourse.shapr3d.com/t/constant-freezing-up/20489/4 "2022-08-08T04:41:36Z")

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Hey! I’m creating a panel saw project and suddenly the application crashes, not allowing me to rotate or zoom with my fingers. Freezing happens randomly. The only solution I found was to exit the project and come back again.

I’m using iPad 12.9 m1 pro and the shapr3d version is 5.180.0.3642#4b79f2f2.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [August 8, 2022, 5:48am UTC](https://discourse.shapr3d.com/t/constant-freezing-up/20489/5 "2022-08-08T05:48:24Z")

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Hello! Please send us the Shapr3D design in a [support ticket](https://support.shapr3d.com/hc/en-us/requests/new) to let us have a look at it.