# Crash of shapr3d everytime i try to open my project

**URL:** <https://discourse.shapr3d.com/t/crash-of-shapr3d-everytime-i-try-to-open-my-project/32656>\
**Category:** Modeling Questions\
**Created:** [June 30, 2024, 8:41am UTC](https://discourse.shapr3d.com/t/crash-of-shapr3d-everytime-i-try-to-open-my-project/32656 "2024-06-30T08:41:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Vincent](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Vincent](https://discourse.shapr3d.com/u/Vincent)\
**Post date:** [June 30, 2024, 8:41am UTC](https://discourse.shapr3d.com/t/crash-of-shapr3d-everytime-i-try-to-open-my-project/32656/1 "2024-06-30T08:41:22Z")

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Hello,

I work on Ipad Pro 12,9 inches (MTFL2NF/A) on IpadOS version 17.5.1.  
My version of Shapr3d is 5.642.0.7078 #91f2f06c

Yesterday, I worked on my project but this morning everytime I click on my project, the application crashes after treatment operations.

I make an export of this project in shapr format and i managed to import it with success in shapr3d 5.642.0 (7078) on my Macos Sonoma 14.5

But I’m not used to work on my macos, and I work only on Shapr3d with my Ipad from the beginning.

I opened a request to shapr3d support for this issue. But meanwhile, if someone can help me, that will be great.

Thanks!

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**Author:** ![Vincent](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Vincent](https://discourse.shapr3d.com/u/Vincent)\
**Post date:** [June 30, 2024, 10:24am UTC](https://discourse.shapr3d.com/t/crash-of-shapr3d-everytime-i-try-to-open-my-project/32656/2 "2024-06-30T10:24:55Z")

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For information, I have made this test:

- on my macos, i have imported the ipados export file and I have deleted all elements and all drawings inside it. Then  
I have created a basic cube and I have fusioned the historic.  
What is weird is that when I export this file, its size was still around 145 Mo

- I tried to import this new exported file (with only a basic cube) on my Ipad, and shapr3d have crashed again.

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**Author:** ![Do.B](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/do.b/32/26243_2.png) [@Do.B](https://discourse.shapr3d.com/u/Do.B)\
**Post date:** [July 1, 2024, 11:41pm UTC](https://discourse.shapr3d.com/t/crash-of-shapr3d-everytime-i-try-to-open-my-project/32656/3 "2024-07-01T23:41:31Z")

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Same thing for me too, some cad file made and worked on shapr3D Mac OS make the iPad app crash when opening

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<div class="post-metadata">

**Author:** ![Vincent](https://avatars.discourse-cdn.com/v4/letter/v/e9bcb4/32.png) [@Vincent](https://discourse.shapr3d.com/u/Vincent)\
**Post date:** [July 3, 2024, 5:15am UTC](https://discourse.shapr3d.com/t/crash-of-shapr3d-everytime-i-try-to-open-my-project/32656/4 "2024-07-03T05:15:42Z")

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I found a workaround and Shapr3d support performed the same thing :  
Exporting in X\_T format the project (from macOS Shapr3d)  
Import this new X\_T file on IpadOS and that works fine for me.

You will lose your drawings and textures in visualization.  
I asked support how to prevent this kind of crash in the future and I’m still waiting for an answer.