# Crash on load of older designs

**URL:** https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912
**Category:** Modeling Questions
**Created:** [January 27, 2019, 9:17pm UTC](https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912 "2019-01-27T21:17:41Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![IronSheep](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/ironsheep/32/853_2.png) [@IronSheep](https://discourse.shapr3d.com/u/IronSheep)
#### Post date: [January 27, 2019, 9:17pm UTC](https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912/1 "2019-01-27T21:17:41Z")

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I’ve been away from Shapr3D for a bit. Now i fire up the latest version and attempt to open my designs. The progress shows partial load then it just crashes. Help? Just awakened a new Prusa i3 MK3 and want to continue now on what I started.

All Help appreciated!

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### Author: ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)
#### Post date: [January 27, 2019, 9:18pm UTC](https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912/2 "2019-01-27T21:18:50Z")

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Hi - can you share the workspace (you can export them through iTunes : [https://support.apple.com/en-us/HT201301](https://support.apple.com/en-us/HT201301)) Once you have them please send them to [support@shapr3d.com](mailto:support@shapr3d.com) - we will try to fix it asap.

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### Author: ![IronSheep](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/ironsheep/32/853_2.png) [@IronSheep](https://discourse.shapr3d.com/u/IronSheep)
#### Post date: [January 27, 2019, 9:34pm UTC](https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912/3 "2019-01-27T21:34:27Z")

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Sent! Thank you for the quick response.

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### Author: ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)
#### Post date: [January 27, 2019, 10:25pm UTC](https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912/4 "2019-01-27T22:25:02Z")

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Hi - got them - I’ll get back to you tomorrow with some news.

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### Author: ![Aron\_Shapr3D](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@Aron\_Shapr3D](https://discourse.shapr3d.com/u/Aron_Shapr3D)
#### Post date: [January 28, 2019, 12:07pm UTC](https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912/5 "2019-01-28T12:07:26Z")

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Hi, we have investigated the issue, and the fix will be in the next release. In the meantime I have re-exported your workspaces with the fixed version, you should be able to simply import them with the current version. Daniel will send you the fixed workspaces. Cheers.

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### Author: ![IronSheep](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/ironsheep/32/853_2.png) [@IronSheep](https://discourse.shapr3d.com/u/IronSheep)
#### Post date: [January 29, 2019, 9:45am UTC](https://discourse.shapr3d.com/t/crash-on-load-of-older-designs/3912/6 "2019-01-29T09:45:26Z")

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Thank you for the quick response. I received the workspaces and look forward to the new version.
