# Crashed on export

**URL:** <https://discourse.shapr3d.com/t/crashed-on-export/17247>\
**Category:** Modeling Questions\
**Created:** [February 5, 2022, 8:26pm UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247 "2022-02-05T20:26:54Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![WORTHYimage](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/worthyimage/32/13024_2.png) [@WORTHYimage](https://discourse.shapr3d.com/u/WORTHYimage)\
**Post date:** [February 5, 2022, 8:26pm UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247/1 "2022-02-05T20:26:54Z")

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Great work Shapr3D team!  
Being a beta, you may already know this, however it crashes on export of STEP or Shapr file formats. Let me know if there is another way of backing up models without using Export.

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**Author:** ![Jonas](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@Jonas](https://discourse.shapr3d.com/u/Jonas)\
**Post date:** [February 5, 2022, 8:43pm UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247/2 "2022-02-05T20:43:40Z")

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I report all crashes so team get them

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**Author:** ![NathanD](https://avatars.discourse-cdn.com/v4/letter/n/dec6dc/32.png) [@NathanD](https://discourse.shapr3d.com/u/NathanD)\
**Post date:** [February 6, 2022, 7:04am UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247/3 "2022-02-06T07:04:24Z")

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Same. Crashes reported.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [February 6, 2022, 1:23pm UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247/4 "2022-02-06T13:23:00Z")

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Thanks for the reports, that’s very useful! 🙂

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [February 7, 2022, 7:48pm UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247/5 "2022-02-07T19:48:41Z")

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Hey - we have released a fix for this bug. Make sure you updated the app, and let us know if you still experience the issue.

> [@Bug fix for export crash is out for Visualization](https://discourse.shapr3d.com/t/bug-fix-for-export-crash-is-out-for-visualization/17288):
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> Hey all - we have crushed the bug that caused crashes during export. If you have turned on Automatic Updates, you should already have the latest version, if not, go to Testflight and hit Update on the 5.70.0 (2369) version. Thanks for all the pictures, stories you have posted so far related to the new Visualization feature. Keep them coming!! You can sign up to the Visualization Beta through the following thread [https://discourse.shapr3d.com/t/about-the-shapr3d-visualization-beta-category/17…](https://discourse.shapr3d.com/t/about-the-shapr3d-visualization-beta-category/17219)

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**Author:** ![3d-board.de](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/3d-board.de/32/12945_2.png) [@3d-board.de](https://discourse.shapr3d.com/u/3d-board.de)\
**Post date:** [February 7, 2022, 8:28pm UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247/6 "2022-02-07T20:28:39Z")

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Export and (reimport) now works, thx 👍

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**Author:** ![WORTHYimage](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/worthyimage/32/13024_2.png) [@WORTHYimage](https://discourse.shapr3d.com/u/WORTHYimage)\
**Post date:** [February 8, 2022, 1:20am UTC](https://discourse.shapr3d.com/t/crashed-on-export/17247/7 "2022-02-08T01:20:03Z")

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Export works. Thank you!  
There was a new issue I was going to post about regarding screen non-responsiveness. But as soon as I turned on screen recording to repeat the issue, it began to work as normal.