# CRASHED..when exporting .step format

**URL:** https://discourse.shapr3d.com/t/crashed-when-exporting-step-format/7150
**Category:** Modeling Questions
**Created:** [April 10, 2020, 6:17pm UTC](https://discourse.shapr3d.com/t/crashed-when-exporting-step-format/7150 "2020-04-10T18:17:33Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![brandon-ase](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/brandon-ase/32/34791_2.png) [@brandon-ase](https://discourse.shapr3d.com/u/brandon-ase)
#### Post date: [April 10, 2020, 6:17pm UTC](https://discourse.shapr3d.com/t/crashed-when-exporting-step-format/7150/1 "2020-04-10T18:17:34Z")

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Shapr3D is crashing when I try to export into .step format. My file is a decently large file with a lot of parts. Can you help?

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### Author: ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)
#### Post date: [April 10, 2020, 6:25pm UTC](https://discourse.shapr3d.com/t/crashed-when-exporting-step-format/7150/2 "2020-04-10T18:25:35Z")

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Hey - can you please export it in shapr format and send it to us to [support@shapr3d.com](mailto:support@shapr3d.com). We will take a look

If you can’t export it in .shapr format either, you can get it out through iTunes: [https://support.apple.com/en-us/HT201301](https://support.apple.com/en-us/HT201301)