# Crashes as soon as I sketch anything

**URL:** <https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559>\
**Category:** Modeling Questions\
**Created:** [June 22, 2024, 8:48pm UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559 "2024-06-22T20:48:40Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![runbof](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@runbof](https://discourse.shapr3d.com/u/runbof)\
**Post date:** [June 22, 2024, 8:48pm UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559/1 "2024-06-22T20:48:40Z")

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I have been an active Shapr3D user since last year; however, when I opened my Mac today, it just crashed as soon as I created any new sketch (a line, a rectangle). It will stop responding and the spinning colorful wheel will appear and I had to force quit it after 4 min of waiting. I have 64g RAM and M2 Max, so I want to ask for some help here! Thanks!

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [June 22, 2024, 8:49pm UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559/2 "2024-06-22T20:49:06Z")

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Please open a support request

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

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**Author:** ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://discourse.shapr3d.com/u/TheBum)\
**Post date:** [June 23, 2024, 6:51pm UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559/3 "2024-06-23T18:51:31Z")

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If you installed the macOS 15 (Sequoia) beta, there’s your problem. Shapr3D and Sequoia don’t play nicely with each other yet.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [June 23, 2024, 6:57pm UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559/4 "2024-06-23T18:57:20Z")

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> [@TheBum](#):
>
> If you installed the macOS 15 (Sequoia) beta, there’s your problem. Shapr3D and Sequoia don’t play nicely with each other yet.

@runbof did you?

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**Author:** ![runbof](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@runbof](https://discourse.shapr3d.com/u/runbof)\
**Post date:** [June 25, 2024, 9:04am UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559/5 "2024-06-25T09:04:50Z")

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I did…I think that is the problem! Are there any plans to fix this? I guess I ill have to change to my iPad, meanwhile! Thanks

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [June 25, 2024, 9:05am UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559/6 "2024-06-25T09:05:20Z")

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We don’t support beta operating systems. Once Sequoia will be released, this issue will be fixed.

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<div class="post-metadata">

**Author:** ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://discourse.shapr3d.com/u/TheBum)\
**Post date:** [June 25, 2024, 5:21pm UTC](https://discourse.shapr3d.com/t/crashes-as-soon-as-i-sketch-anything/32559/7 "2024-06-25T17:21:15Z")

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> [@runbof](#):
>
> I guess I ill have to change to my iPad, meanwhile! Thanks

That’s what I’ve had to do. At least iPadOS 18 beta doesn’t appear to have a problem with Shapr3D.