# Crashes using V5.300

**URL:** https://discourse.shapr3d.com/t/crashes-using-v5-300/23870
**Category:** Modeling Questions
**Created:** [January 31, 2023, 9:41pm UTC](https://discourse.shapr3d.com/t/crashes-using-v5-300/23870 "2023-01-31T21:41:24Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Pouln](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pouln/32/14032_2.png) [@Pouln](https://discourse.shapr3d.com/u/Pouln)
#### Post date: [January 31, 2023, 9:41pm UTC](https://discourse.shapr3d.com/t/crashes-using-v5-300/23870/1 "2023-01-31T21:41:24Z")

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Please provide a detailed description of the issue.  
Several crashes experienced using the Align tool a number of times. Crash happens when the 2nd face is selected (align to). Crash reports uploaded.  
Ipad 2021, 16GB Ram. IpadOS 16.2

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### Author: ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)
#### Post date: [February 1, 2023, 6:17am UTC](https://discourse.shapr3d.com/t/crashes-using-v5-300/23870/2 "2023-02-01T06:17:53Z")

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Thanks for the report, we will look into it.

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### Author: ![Maya\_Wakeem](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@Maya\_Wakeem](https://discourse.shapr3d.com/u/Maya_Wakeem)
#### Post date: [February 1, 2023, 9:23am UTC](https://discourse.shapr3d.com/t/crashes-using-v5-300/23870/3 "2023-02-01T09:23:09Z")

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Hey @Pouln,  
Thanks for reporting the crash. Could you please open a [Support](https://support.shapr3d.com/hc/en-us/requests/new) ticket containing you email you use in Shapr and the WS so we can define the problem accurately?  
Thanks again.