# Crashing During .Step Imports

**URL:** <https://discourse.shapr3d.com/t/crashing-during-step-imports/1314>\
**Category:** Modeling Questions\
**Created:** [July 21, 2017, 9:41pm UTC](https://discourse.shapr3d.com/t/crashing-during-step-imports/1314 "2017-07-21T21:41:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Virtuousdeity](https://avatars.discourse-cdn.com/v4/letter/v/d2c977/32.png) [@Virtuousdeity](https://discourse.shapr3d.com/u/Virtuousdeity)\
**Post date:** [July 21, 2017, 9:41pm UTC](https://discourse.shapr3d.com/t/crashing-during-step-imports/1314/1 "2017-07-21T21:41:46Z")

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I have the newest IPad Pro 128 Gig.

It seems that when I save some of my files in .step, there are issues with the reloading of these files, making any sort of progress on my work a headache. The program either crashes or just stays stuck on this screen. This is a reoccurring issue. Thank you.

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/2X/1/1817f089f231bbbb5e8cd1ced916c9b96746c4e1.jpg)

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 21, 2017, 9:43pm UTC](https://discourse.shapr3d.com/t/crashing-during-step-imports/1314/2 "2017-07-21T21:43:55Z")

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Can you share the file by any chance? If you can, please send it to [istvan@shapr3d.com](mailto:istvan@shapr3d.com), we handle your data confidentially.

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**Author:** ![Virtuousdeity](https://avatars.discourse-cdn.com/v4/letter/v/d2c977/32.png) [@Virtuousdeity](https://discourse.shapr3d.com/u/Virtuousdeity)\
**Post date:** [July 21, 2017, 10:21pm UTC](https://discourse.shapr3d.com/t/crashing-during-step-imports/1314/3 "2017-07-21T22:21:07Z")

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I sent it.

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**Author:** ![Virtuousdeity](https://avatars.discourse-cdn.com/v4/letter/v/d2c977/32.png) [@Virtuousdeity](https://discourse.shapr3d.com/u/Virtuousdeity)\
**Post date:** [July 21, 2017, 11:31pm UTC](https://discourse.shapr3d.com/t/crashing-during-step-imports/1314/4 "2017-07-21T23:31:16Z")

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These are video links of the items I have sent.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 22, 2017, 9:58am UTC](https://discourse.shapr3d.com/t/crashing-during-step-imports/1314/5 "2017-07-22T09:58:55Z")

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I answered your mail.