# Design will not load

**URL:** https://discourse.shapr3d.com/t/design-will-not-load/3484
**Category:** Modeling Questions
**Created:** [December 13, 2018, 5:44pm UTC](https://discourse.shapr3d.com/t/design-will-not-load/3484 "2018-12-13T17:44:38Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Jgreer](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@Jgreer](https://discourse.shapr3d.com/u/Jgreer)
#### Post date: [December 13, 2018, 5:44pm UTC](https://discourse.shapr3d.com/t/design-will-not-load/3484/1 "2018-12-13T17:44:38Z")

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When I attempt to open a design from yesterday, it flashes on the screen and the goes away. All other designs open normally, any suggestions?

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### Author: ![hamedtopic](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/hamedtopic/32/3371_2.png) [@hamedtopic](https://discourse.shapr3d.com/u/hamedtopic)
#### Post date: [December 13, 2018, 5:56pm UTC](https://discourse.shapr3d.com/t/design-will-not-load/3484/2 "2018-12-13T17:56:48Z")

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Send your file to [support@shapr3d.com](mailto:support@shapr3d.com) n explain what happend. They’ll help you recover that. And if you can’t do again explain for them