# Design will not open

**URL:** <https://discourse.shapr3d.com/t/design-will-not-open/15206>\
**Category:** Modeling Questions\
**Created:** [October 6, 2021, 7:50am UTC](https://discourse.shapr3d.com/t/design-will-not-open/15206 "2021-10-06T07:50:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Tavis](https://avatars.discourse-cdn.com/v4/letter/t/9de0a6/32.png) [@Tavis](https://discourse.shapr3d.com/u/Tavis)\
**Post date:** [October 6, 2021, 7:50am UTC](https://discourse.shapr3d.com/t/design-will-not-open/15206/1 "2021-10-06T07:50:06Z")

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Hi Shapr3D team,

As I have noticed upon opening the forum many users are experiencing problems open their designs currently. I am using the latest at most powerful iPAD pro available (2021 release).  
My design is small in comparison to some other designs I have designed with the app (a little over 200 bodies) Is this an issue with the app or with the the iPAD? I rely heavily open the app for designing models for my business and have put in hundreds of hours into my latest design and am slightly freaking out about it all

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [October 6, 2021, 7:51am UTC](https://discourse.shapr3d.com/t/design-will-not-open/15206/2 "2021-10-06T07:51:08Z")

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We are looking into this.

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**Author:** ![Tavis](https://avatars.discourse-cdn.com/v4/letter/t/9de0a6/32.png) [@Tavis](https://discourse.shapr3d.com/u/Tavis)\
**Post date:** [October 6, 2021, 7:52am UTC](https://discourse.shapr3d.com/t/design-will-not-open/15206/3 "2021-10-06T07:52:29Z")

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Bro, it’s a little frustrating considering that it is subscription based app

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [October 6, 2021, 7:52am UTC](https://discourse.shapr3d.com/t/design-will-not-open/15206/4 "2021-10-06T07:52:59Z")

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I know. Top priority. The team is working on it.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [October 7, 2021, 8:46am UTC](https://discourse.shapr3d.com/t/design-will-not-open/15206/5 "2021-10-07T08:46:45Z")

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Fix is out in the Appstore, availability depends on Apple, but you can probably access it in a few hours at most. Website version is also coming in a few hours.