# Designs disappeared

**URL:** <https://discourse.shapr3d.com/t/designs-disappeared/16156>\
**Category:** Modeling Questions\
**Created:** [December 2, 2021, 7:55pm UTC](https://discourse.shapr3d.com/t/designs-disappeared/16156 "2021-12-02T19:55:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nogueira](https://avatars.discourse-cdn.com/v4/letter/n/958977/32.png) [@Nogueira](https://discourse.shapr3d.com/u/Nogueira)\
**Post date:** [December 2, 2021, 7:55pm UTC](https://discourse.shapr3d.com/t/designs-disappeared/16156/1 "2021-12-02T19:55:25Z")

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Hi I have the business subscription and I had a over 10 designs in my library. What happened in the last day is that all my designs disappeared.

First all of them where with a lock and now they disappeared.

I think that pay $60 dollars a month is a considerable amount of money for loosing all your designs.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [December 2, 2021, 7:57pm UTC](https://discourse.shapr3d.com/t/designs-disappeared/16156/2 "2021-12-02T19:57:39Z")

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Hi @Nogueira, most likely you just signed out, and you’ll just have to sign in with your Shapr3D account.

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**Author:** ![Nogueira](https://avatars.discourse-cdn.com/v4/letter/n/958977/32.png) [@Nogueira](https://discourse.shapr3d.com/u/Nogueira)\
**Post date:** [December 3, 2021, 7:37am UTC](https://discourse.shapr3d.com/t/designs-disappeared/16156/3 "2021-12-03T07:37:53Z")

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Is this my Apple ID or could be another email?

Thank you for answering.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [December 3, 2021, 1:01pm UTC](https://discourse.shapr3d.com/t/designs-disappeared/16156/4 "2021-12-03T13:01:02Z")

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Hello! It is independent of Apple ID, can be any email. If you are not sure what email address you have used, please check where you receive our newsletters 🙂