# Directory disappeared and files in other folder can’t open

**URL:** <https://discourse.shapr3d.com/t/directory-disappeared-and-files-in-other-folder-can-t-open/39684>\
**Category:** Modeling Questions\
**Created:** [October 29, 2025, 4:53am UTC](https://discourse.shapr3d.com/t/directory-disappeared-and-files-in-other-folder-can-t-open/39684 "2025-10-29T04:53:49Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![B.H.Ku](https://avatars.discourse-cdn.com/v4/letter/b/f04885/32.png) [@B.H.Ku](https://discourse.shapr3d.com/u/B.H.Ku)\
**Post date:** [October 29, 2025, 4:53am UTC](https://discourse.shapr3d.com/t/directory-disappeared-and-files-in-other-folder-can-t-open/39684/1 "2025-10-29T04:53:49Z")

</div>

1. Directory disappeared : Directory on menu ( left) side was disappeared and this was a very inconvenient whe i move from folder to folder and also search files.
2. This was the most serious problem with your app : I cannot open my filesd which was stored on other folder, for example, files which was attached in e-mail or stored in my file directory.
3. if the above problems continue, i have no way and will not use your app. [https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

---

<div class="post-metadata">

**Author:** ![PEC](https://avatars.discourse-cdn.com/v4/letter/p/67e7ee/32.png) [@PEC](https://discourse.shapr3d.com/u/PEC)\
**Post date:** [October 31, 2025, 4:05pm UTC](https://discourse.shapr3d.com/t/directory-disappeared-and-files-in-other-folder-can-t-open/39684/2 "2025-10-31T16:05:52Z")

</div>

Hi,

My understanding is that should move all your projects from Draft to « Space » where you will have the hierarchy available as before.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/6/d/6d913f5116265932d5cd8c566763f2d981677471.jpeg)

[https://support.shapr3d.com/hc/en-us/articles/22812256920988-5-970-Advanced-Split-Options#drafts-update](https://support.shapr3d.com/hc/en-us/articles/22812256920988-5-970-Advanced-Split-Options#drafts-update)