# Don’t work on ipad

**URL:** <https://discourse.shapr3d.com/t/don-t-work-on-ipad/40001>\
**Category:** Modeling Questions\
**Created:** [December 18, 2025, 12:08am UTC](https://discourse.shapr3d.com/t/don-t-work-on-ipad/40001 "2025-12-18T00:08:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![GIFT1978](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@GIFT1978](https://discourse.shapr3d.com/u/GIFT1978)\
**Post date:** [December 18, 2025, 12:08am UTC](https://discourse.shapr3d.com/t/don-t-work-on-ipad/40001/1 "2025-12-18T00:08:33Z")

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Please provide a detailed description of the issue. Provide as much information as possible, including screenshots and/or screen recordings. For screen recording, we recommend using Loom ([loom.com](http://loom.com)), an easy-to-use screen recording tool that works on Windows, iPadOS, and macOS. Loom videos can be easily embedded on the forum simply by pasting their URL. Topics without detailed information will be automatically closed. For subscription, billing, and licensing-related issues please open a support ticket using the link below. Please contribute to the community with meaningful, high-quality posts, and always use a respectful tone.

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

Can’t authorize on ipad after update. I see white display only.

On MacOs working good.

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**Author:** ![ZsofiGy](https://avatars.discourse-cdn.com/v4/letter/z/90ced4/32.png) [@ZsofiGy](https://discourse.shapr3d.com/u/ZsofiGy)\
**Post date:** [December 18, 2025, 12:27pm UTC](https://discourse.shapr3d.com/t/don-t-work-on-ipad/40001/2 "2025-12-18T12:27:45Z")

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Please open a support ticket using [this link](https://support.shapr3d.com/hc/en-us/requests/new). Thank you!