# EDU License

**URL:** <https://discourse.shapr3d.com/t/edu-license/31151>\
**Category:** Modeling Questions\
**Created:** [April 5, 2024, 8:39am UTC](https://discourse.shapr3d.com/t/edu-license/31151 "2024-04-05T08:39:26Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![JonahComplex](https://avatars.discourse-cdn.com/v4/letter/j/d2c977/32.png) [@JonahComplex](https://discourse.shapr3d.com/u/JonahComplex)\
**Post date:** [April 5, 2024, 8:39am UTC](https://discourse.shapr3d.com/t/edu-license/31151/1 "2024-04-05T08:39:26Z")

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I’m only reaching out here because I feel like I’m not getting proper assistance from customer support.

I am trying to renew my EDU License but I change schools multiple times a year. I enroll through my job using Guikd. Usually I use SSO through my work email. Sometimes I get a student email. But I only attend maybe 3 to 8 months out of year then I go to another school for a different form of education. So then my email goes away. I can’t use a single student email and need to use either my personal email or my work email. I meet the requirements but I’m getting generic replies saying I need a student email. I have had the EDU license before with this same situation and there were no problems.

I love the application and I love that it is free for students but now it seems like it is only for specific students. I also don’t get a student ID since I’m online only. Just looking to get my EDU license renew.