# Education license help

**URL:** <https://discourse.shapr3d.com/t/education-license-help/6861>\
**Category:** Modeling Questions\
**Created:** [March 13, 2020, 6:32am UTC](https://discourse.shapr3d.com/t/education-license-help/6861 "2020-03-13T06:32:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Drew2000](https://avatars.discourse-cdn.com/v4/letter/d/edb3f5/32.png) [@Drew2000](https://discourse.shapr3d.com/u/Drew2000)\
**Post date:** [March 13, 2020, 6:32am UTC](https://discourse.shapr3d.com/t/education-license-help/6861/1 "2020-03-13T06:32:03Z")

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Victor approved my education license on March 5, but I can’t seem to use the app beyond the trial mode. I even deleted the app and reinstalled as a last resort. I replied to his email a couple of times, but have not had a response. With school possibly closing to the pandemic, I would really like to use this down time to become more proficient. Drew

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [March 13, 2020, 9:49am UTC](https://discourse.shapr3d.com/t/education-license-help/6861/2 "2020-03-13T09:49:21Z")

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Hi,

I can’t post your user info here so I sent you an email on how to restore the educational subscription.

Let me know if you received the email and also if you have any questions 🙂

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**Author:** ![Drew2000](https://avatars.discourse-cdn.com/v4/letter/d/edb3f5/32.png) [@Drew2000](https://discourse.shapr3d.com/u/Drew2000)\
**Post date:** [March 14, 2020, 5:28am UTC](https://discourse.shapr3d.com/t/education-license-help/6861/3 "2020-03-14T05:28:16Z")

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Just replied to your email.after I log in, it wants me to “try pro”

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [March 14, 2020, 7:33am UTC](https://discourse.shapr3d.com/t/education-license-help/6861/4 "2020-03-14T07:33:47Z")

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Hi Drew, I responded to the email and it should be fine now.