# Empty or Unsupported Layer

**URL:** https://discourse.shapr3d.com/t/empty-or-unsupported-layer/8841
**Category:** Modeling Questions
**Created:** [September 1, 2020, 5:25pm UTC](https://discourse.shapr3d.com/t/empty-or-unsupported-layer/8841 "2020-09-01T17:25:06Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![aymanpalma](https://avatars.discourse-cdn.com/v4/letter/a/51bf81/32.png) [@aymanpalma](https://discourse.shapr3d.com/u/aymanpalma)
#### Post date: [September 1, 2020, 5:25pm UTC](https://discourse.shapr3d.com/t/empty-or-unsupported-layer/8841/1 "2020-09-01T17:25:06Z")

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I can’t import my dwg file from my dropbox folder. No error or anything, but the layer says “This layer is empty or doesn’t contain any supported geometries.”

Image in the link [https://ibb.co/hVgCv2k](https://ibb.co/hVgCv2k)

Kinda frustrating as I paid for pro version.

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### Author: ![JasonJessica](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@JasonJessica](https://discourse.shapr3d.com/u/JasonJessica)
#### Post date: [September 1, 2020, 5:30pm UTC](https://discourse.shapr3d.com/t/empty-or-unsupported-layer/8841/2 "2020-09-01T17:30:43Z")

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Seems like a possible corruption in the source file and not a problem with S3D

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### Author: ![aymanpalma](https://avatars.discourse-cdn.com/v4/letter/a/51bf81/32.png) [@aymanpalma](https://discourse.shapr3d.com/u/aymanpalma)
#### Post date: [September 1, 2020, 5:41pm UTC](https://discourse.shapr3d.com/t/empty-or-unsupported-layer/8841/3 "2020-09-01T17:41:35Z")

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I tried other files, some layers would be missing and some are the same (does not import anything)

I also tried other versions of dwg and dxf, from LT to 2018.

Tried purging, audit the files I have before importing.

I also tried saving it to files app, where I saw one thread that says it has a bug importing from other apps

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### Author: ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)
#### Post date: [September 1, 2020, 7:11pm UTC](https://discourse.shapr3d.com/t/empty-or-unsupported-layer/8841/4 "2020-09-01T19:11:52Z")

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Hi Ayman, this could result from different reasons like if the sketch contains unsupported sketch elements (polylines, multilines) or if it’s a 3d sketch(only 2d drawing is supported).

We will like to take a look, please send the file to [support@shapr3d.com](mailto:support@shapr3d.com). We will investigate the file and then get back to you as soon as possible.

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### Author: ![aymanpalma](https://avatars.discourse-cdn.com/v4/letter/a/51bf81/32.png) [@aymanpalma](https://discourse.shapr3d.com/u/aymanpalma)
#### Post date: [September 1, 2020, 7:19pm UTC](https://discourse.shapr3d.com/t/empty-or-unsupported-layer/8841/5 "2020-09-01T19:19:14Z")

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Thanks. I sent the file to the email provided. I tried exploding the lines. Also layered them in a single layer. But still the same
