# Errors with zip export

**URL:** <https://discourse.shapr3d.com/t/errors-with-zip-export/31757>\
**Category:** Modeling Questions\
**Created:** [May 8, 2024, 7:48am UTC](https://discourse.shapr3d.com/t/errors-with-zip-export/31757 "2024-05-08T07:48:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![henrikhovan](https://avatars.discourse-cdn.com/v4/letter/h/a4c791/32.png) [@henrikhovan](https://discourse.shapr3d.com/u/henrikhovan)\
**Post date:** [May 8, 2024, 7:48am UTC](https://discourse.shapr3d.com/t/errors-with-zip-export/31757/1 "2024-05-08T07:48:58Z")

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Ive tried to export multiple items into one zip file with the “Save each 1st level item separately” both on windows and iPad, on Ipad, I got a simple step file, on Windows, i got a corrupted .zip file. How can I resolve the issue, without exporting each item separately? painfully slow with almost 40 items to export

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**Author:** ![ZsofiGy](https://avatars.discourse-cdn.com/v4/letter/z/90ced4/32.png) [@ZsofiGy](https://discourse.shapr3d.com/u/ZsofiGy)\
**Post date:** [May 8, 2024, 8:53am UTC](https://discourse.shapr3d.com/t/errors-with-zip-export/31757/2 "2024-05-08T08:53:52Z")

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Hi, to get assistance, please submit a support request using this link: [Shapr3D Support](https://support.shapr3d.com/hc/en-us/requests/new). Make sure to include your design [exported in .shapr format](https://support.shapr3d.com/hc/en-us/articles/12826120862620-5-560-Instantly-export-to-shapr-format), the .zip file, and the version of Shapr3D you’re using. Thank you!

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**Author:** ![RanB](https://avatars.discourse-cdn.com/v4/letter/r/e19b73/32.png) [@RanB](https://discourse.shapr3d.com/u/RanB)\
**Post date:** [December 22, 2024, 9:58pm UTC](https://discourse.shapr3d.com/t/errors-with-zip-export/31757/3 "2024-12-22T21:58:13Z")

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It appears to be a compatibility issue with the Windows native zip application. The exported .zip file worked fine for me after I downloaded and used 7-Zip to decompress the file (instead of the native windows zip application)
