# Export file problems

**URL:** <https://discourse.shapr3d.com/t/export-file-problems/32166>\
**Category:** Modeling Questions\
**Created:** [May 27, 2024, 12:31pm UTC](https://discourse.shapr3d.com/t/export-file-problems/32166 "2024-05-27T12:31:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Isayevnik](https://avatars.discourse-cdn.com/v4/letter/i/f475e1/32.png) [@Isayevnik](https://discourse.shapr3d.com/u/Isayevnik)\
**Post date:** [May 27, 2024, 12:31pm UTC](https://discourse.shapr3d.com/t/export-file-problems/32166/1 "2024-05-27T12:31:59Z")

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Good day. Kindly advise on export fail. Stl file cannot be created for printing. How to troubleshoot this issue. Model was exported before, but after some changes executed, cannot be exported, receiving message “ file cannot be created” without any additional info. Where to search ?

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**Author:** ![APDesignMachine](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@APDesignMachine](https://discourse.shapr3d.com/u/APDesignMachine)\
**Post date:** [May 27, 2024, 1:24pm UTC](https://discourse.shapr3d.com/t/export-file-problems/32166/2 "2024-05-27T13:24:36Z")

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I’ve had this happen. If you export as an x\_t and load it into a new project window then export as stl that usually works.

Also, kind of off topic but similar, I’ve had the same issue when trying to import step files into a project. Use the new project, import, export x\_t and then it allows me to import into my main project.

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**Author:** ![Bob3DPO](https://avatars.discourse-cdn.com/v4/letter/b/7993a0/32.png) [@Bob3DPO](https://discourse.shapr3d.com/u/Bob3DPO)\
**Post date:** [May 27, 2024, 1:39pm UTC](https://discourse.shapr3d.com/t/export-file-problems/32166/3 "2024-05-27T13:39:15Z")

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Hi Myke,  
Try this. After opening the export details menu, change the Resolution to Custom. Now, change the Deviation Tolerance and/or Angle Tolerance to a slightly higher number. Then continue.

Does that help?

 ![IMG_0716](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/b/2/b26e2228b9471939fd1ff54a6489070cbe4e13d0.jpeg)

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**Author:** ![Isayevnik](https://avatars.discourse-cdn.com/v4/letter/i/f475e1/32.png) [@Isayevnik](https://discourse.shapr3d.com/u/Isayevnik)\
**Post date:** [May 27, 2024, 2:39pm UTC](https://discourse.shapr3d.com/t/export-file-problems/32166/4 "2024-05-27T14:39:23Z")

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Just try from default to max. And no result, same issue.

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**Author:** ![Isayevnik](https://avatars.discourse-cdn.com/v4/letter/i/f475e1/32.png) [@Isayevnik](https://discourse.shapr3d.com/u/Isayevnik)\
**Post date:** [May 27, 2024, 2:39pm UTC](https://discourse.shapr3d.com/t/export-file-problems/32166/5 "2024-05-27T14:39:28Z")

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Thank you, just try your way, but same problem on imported project.

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**Author:** ![Isayevnik](https://avatars.discourse-cdn.com/v4/letter/i/f475e1/32.png) [@Isayevnik](https://discourse.shapr3d.com/u/Isayevnik)\
**Post date:** [May 27, 2024, 2:39pm UTC](https://discourse.shapr3d.com/t/export-file-problems/32166/6 "2024-05-27T14:39:33Z")

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Try to make same but with exporting to STEP file and it works. Thanks. 😉