# Export Share to device not working

**URL:** <https://discourse.shapr3d.com/t/export-share-to-device-not-working/27926>\
**Category:** Modeling Questions\
**Created:** [September 14, 2023, 9:10pm UTC](https://discourse.shapr3d.com/t/export-share-to-device-not-working/27926 "2023-09-14T21:10:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Johngerard](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@Johngerard](https://discourse.shapr3d.com/u/Johngerard)\
**Post date:** [September 14, 2023, 9:10pm UTC](https://discourse.shapr3d.com/t/export-share-to-device-not-working/27926/1 "2023-09-14T21:10:44Z")

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I normally like to share my design via Airdrop to my MacBook Pro m1. Until recently when I tap share it shows a dialog box that is blank. Nothing there. Normally My MacBook will show up as a shared device. I reported this bug to Apple. But I want to also report this bug here in case Apple did not forward said information.

Thank You

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**Author:** ![TigerMike](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tigermike/32/32650_2.png) [@TigerMike](https://discourse.shapr3d.com/u/TigerMike)\
**Post date:** [September 14, 2023, 9:19pm UTC](https://discourse.shapr3d.com/t/export-share-to-device-not-working/27926/2 "2023-09-14T21:19:49Z")

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Assuming you are Airdropping from an iPad, shut down the iPad and re-start it.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [September 15, 2023, 6:59am UTC](https://discourse.shapr3d.com/t/export-share-to-device-not-working/27926/3 "2023-09-15T06:59:07Z")

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This could help:

> [@The share function on ipad is completely out of order](https://discourse.shapr3d.com/t/the-share-function-on-ipad-is-completely-out-of-order/27855/7):
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> This sounds like the same persistent OS bug that has been around caused by the Siri suggested sharing options. This used to happen to me. I do not have WhatsApp, however I would still have the issue. And it was intermittent. My fix was turning off the Siri suggested sharing: Settings\>Siri & Search\>Show when sharing\>OFF You may need to restart your iPad after. Although you won’t have the convenience of the suggested sharing, you should be able to share after turning off suggested sharing.

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**Author:** ![Johngerard](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@Johngerard](https://discourse.shapr3d.com/u/Johngerard)\
**Post date:** [September 21, 2023, 1:06am UTC](https://discourse.shapr3d.com/t/export-share-to-device-not-working/27926/4 "2023-09-21T01:06:21Z")

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I tried restarting my iPad didn’t help. Sharing used to work perfect. I think it is an iPadOS 17 issue and Shapr3D. Because Airdrop works for other device sharing.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [September 21, 2023, 7:13am UTC](https://discourse.shapr3d.com/t/export-share-to-device-not-working/27926/5 "2023-09-21T07:13:24Z")

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Restarting usually doesn’t solve the problem, but turning off Siri suggestions seem to help.

As I mentioned in another thread, we have no control over what’s in (or isn’t) in this sharing dialogue, it’s fully controlled by the OS.

> [@Share dialogue issue following the iOS17 update](https://discourse.shapr3d.com/t/share-dialogue-issue-following-the-ios17-update/28033/5):
>
> It’s a native dialogue we have no control over. We call it when you press the button, then what’s shown (or not…) there, is up to the OS. Sadly this bug is in the OS since iOS 13, it seems like it’s not going to be 17 that fixes it. Personally, I don’t use that option anymore, for other devices, Sync does the job, if I need to export it anyway, I save to Files and either share from there (if it’s not broken too…), or put it in a folder that’s synced with other cloud providers.