# Fail upgrade

**URL:** <https://discourse.shapr3d.com/t/fail-upgrade/4542>\
**Category:** Share your creations\
**Created:** [April 16, 2019, 4:33am UTC](https://discourse.shapr3d.com/t/fail-upgrade/4542 "2019-04-16T04:33:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sai](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@Sai](https://discourse.shapr3d.com/u/Sai)\
**Post date:** [April 16, 2019, 4:33am UTC](https://discourse.shapr3d.com/t/fail-upgrade/4542/1 "2019-04-16T04:33:07Z")

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I am told I got one year students privilege,but I can not upgrade, I need some help, thank you very much ！

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [April 16, 2019, 6:19am UTC](https://discourse.shapr3d.com/t/fail-upgrade/4542/2 "2019-04-16T06:19:37Z")

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Hi - are you logged in with your account email?

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**Author:** ![Sai](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@Sai](https://discourse.shapr3d.com/u/Sai)\
**Post date:** [April 16, 2019, 8:22am UTC](https://discourse.shapr3d.com/t/fail-upgrade/4542/3 "2019-04-16T08:22:22Z")

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It is successful, thank you very much,😁😁😁