# Failed to export .STL

**URL:** <https://discourse.shapr3d.com/t/failed-to-export-stl/6956>\
**Category:** Modeling Questions\
**Created:** [March 24, 2020, 4:01pm UTC](https://discourse.shapr3d.com/t/failed-to-export-stl/6956 "2020-03-24T16:01:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![indrek](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@indrek](https://discourse.shapr3d.com/u/indrek)\
**Post date:** [March 24, 2020, 4:01pm UTC](https://discourse.shapr3d.com/t/failed-to-export-stl/6956/1 "2020-03-24T16:01:49Z")

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Hi,

I’m trying to export an .STL file, but keep getting “Export failed - Failed to create file.” error message.

It’s a pre-drawn object imported from a .STEP file.

Using the latest iOS 13.3.1 on iPad Pro.

Any ideas, what might be an issue here?

Thanks,  
Indrek

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [March 24, 2020, 4:13pm UTC](https://discourse.shapr3d.com/t/failed-to-export-stl/6956/2 "2020-03-24T16:13:27Z")

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Hi, this a file geometry related issue. It could be edges not properly aligned or that there is a hole in the model.

Please send the Shapr file to [support@shapr3d.com](mailto:support@shapr3d.com). We will look into it and then get back to you as soon as possible.

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<div class="post-metadata">

**Author:** ![indrek](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@indrek](https://discourse.shapr3d.com/u/indrek)\
**Post date:** [March 24, 2020, 6:58pm UTC](https://discourse.shapr3d.com/t/failed-to-export-stl/6956/3 "2020-03-24T18:58:31Z")

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Ok, will do. Thanks for the quick response.
