# File from Beta version cannot be opened

**URL:** https://discourse.shapr3d.com/t/file-from-beta-version-cannot-be-opened/24541
**Category:** Modeling Questions
**Created:** [March 4, 2023, 1:38pm UTC](https://discourse.shapr3d.com/t/file-from-beta-version-cannot-be-opened/24541 "2023-03-04T13:38:10Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Fredrick](https://avatars.discourse-cdn.com/v4/letter/f/a5b964/32.png) [@Fredrick](https://discourse.shapr3d.com/u/Fredrick)
#### Post date: [March 4, 2023, 1:38pm UTC](https://discourse.shapr3d.com/t/file-from-beta-version-cannot-be-opened/24541/1 "2023-03-04T13:38:10Z")

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I have been working on a design 2 years ago and i saved the Shapr3D file, but obviously i was working in the Beta version. I do think it was the latest. Now i’m not able to open this file. Is there a way to help me with this?

I do hope so.

Regards

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

[Lample base vs2.shapr](https://discourse.shapr3d.com/uploads/short-url/a7q65sP7gYCX3azy4q3dc8RbDYv.shapr) (200.3 KB)

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### Author: ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)
#### Post date: [March 4, 2023, 1:55pm UTC](https://discourse.shapr3d.com/t/file-from-beta-version-cannot-be-opened/24541/2 "2023-03-04T13:55:53Z")

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Please send in the file attached to the support ticket, however it’s not guaranteed it can be recovered. Beta workspaces generally aren’t supported later / in the release app.

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### Author: ![Fredrick](https://avatars.discourse-cdn.com/v4/letter/f/a5b964/32.png) [@Fredrick](https://discourse.shapr3d.com/u/Fredrick)
#### Post date: [March 4, 2023, 3:27pm UTC](https://discourse.shapr3d.com/t/file-from-beta-version-cannot-be-opened/24541/3 "2023-03-04T15:27:32Z")

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Thank you for the quick response! 👍
